Software Alternatives & Reviews

BoldDesk VS neo4j

Compare BoldDesk VS neo4j and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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neo4j logo neo4j

Meet Neo4j: The graph database platform powering today's mission-critical enterprise applications, including artificial intelligence, fraud detection and recommendations.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • neo4j Landing page
    Landing page //
    2023-05-09

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

neo4j

Website
neo4j.com
$ Details
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

neo4j features and specs

  • Graph DB: Yes

BoldDesk videos

Getting Started with Syncfusion BoldDesk

neo4j videos

All about GRAND Stack: GraphQL, React, Apollo, and Neo4j

More videos:

  • Review - Kevin Van Gundy | Building a Recommendation Engine with Neo4j and Python

Category Popularity

0-100% (relative to BoldDesk and neo4j)
Customer Support
100 100%
0% 0
Databases
0 0%
100% 100
Help Desk
100 100%
0% 0
Graph Databases
0 0%
100% 100

User comments

Share your experience with using BoldDesk and neo4j. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and neo4j

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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neo4j Reviews

Top 15 Free Graph Databases
Neo4j is an open-source graph database, implemented in Java described as embedded, disk-based, fully transactional Java persistence engine that stores data structured in graphs rather than in tables. Neo4j Community Edition
ArangoDB vs Neo4j - What you can't do with Neo4j
Multi-Model: Neo4j is a single-model graph database. It does not support any other data models. If your application requires a document or key/value store, you would have to use a second database technology to support it. Being multi-model, ArangoDB allows you to not only use one database for everything,but run ad hoc queries on data stored in different models.

Social recommendations and mentions

Based on our record, neo4j seems to be a lot more popular than BoldDesk. While we know about 27 links to neo4j, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

neo4j mentions (27)

  • How to choose the right type of database
    Neo4j: An ACID-compliant graph database with a high-performance distributed architecture. Ideal for complex relationship and pattern analysis in domains like social networks. - Source: dev.to / 2 months ago
  • Getting Started with GenAI Stack powered with Docker, LangChain, Neo4j and Ollama
    The GenAI Stack came about through a collaboration between Docker, Neo4j, LangChain, and Ollama. The goal of the collaboration was to create a pre-built GenAI stack of best-in-class technologies that are well integrated, come with sample applications, and make it easy for developers to get up and running. The goal of the collaboration was to create a pre-built GenAI stack of best-in-class technologies that are... - Source: dev.to / 7 months ago
  • How to Choose the Right Document-Oriented NoSQL Database for Your Application
    NoSQL is a term that we have become very familiar with in recent times and it is used to describe a set of databases that don't make use of SQL when writing & composing queries. There are loads of different types of NoSQL databases ranging from key-value databases like the Reddis to document-oriented databases like MongoDB and Firestore to graph databases like Neo4J to multi-paradigm databases like FaunaDB and... - Source: dev.to / 8 months ago
  • [For Hire] Senior Developer with 14 years experience. Canadian expat in a low cost of living country | From 500 EUR per project/month
    Recently I have taken an interest in big data. https://neo4j.com/ , https://cassandra.apache.org/ , https://clickhouse.com/, https://www.elastic.co/ - are all databases I have experience with. Neo4j and Cassandra only as a hobby, but Clickhouse I have used in production, and Elasticsearch I have used for some 7 years now. Source: 12 months ago
  • SQL Versus NoSQL Databases: Which to Use, When, and Why
    For organizations and their applications that are designed to detect fraud, like International Consortium of Investigative Journalists, or try to improve customer experience via personalization, as in the case of Tourism Media, a NoSQL graph database like Neo4j is a good match. In these kinds of use cases, the quantity of data we're dealing with is enormous, and the pattern we're searching for in the data is often... - Source: dev.to / about 1 year ago
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What are some alternatives?

When comparing BoldDesk and neo4j, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ArangoDB - A distributed open-source database with a flexible data model for documents, graphs, and key-values.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Redis - Redis is an open source in-memory data structure project implementing a distributed, in-memory key-value database with optional durability.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

OrientDB - OrientDB - The World's First Distributed Multi-Model NoSQL Database with a Graph Database Engine.