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BoldDesk VS Apigee

Compare BoldDesk VS Apigee and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Apigee logo Apigee

Intelligent and complete API platform
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Apigee Landing page
    Landing page //
    2023-05-08

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Apigee

Website
cloud.google.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Apigee features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Apigee videos

+ Add

Apigee Edge: Analytics Demo

More videos:

  • Review - Using Apigee Edge to create and publish APIs that developers love (Google Cloud Next '17)
  • Review - Manage the full API lifecycle with Apigee Edge API platform (Google Cloud Next '17)

Category Popularity

0-100% (relative to BoldDesk and Apigee)

BoldDesk

Apigee

Customer Support
100 100%
Customer Support
0% 0
API Tools
0 0%
API Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
APIs
0 0%
APIs
100% 100

User comments

Share your experience with using BoldDesk and Apigee. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Apigee

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

Apigee Reviews

Top 9 MuleSoft Alternatives & Competitors in 2024
Apigee, one of the prominent MuleSoft alternatives, stands out as a powerhouse for your team looking for unparalleled integration and automation capabilities. Designed with simplicity and efficiency, Apigee empowers you to streamline processes, enhance connectivity, and propel digital transformation forward.
Source: www.zluri.com
Top 10 Best API Management Tools with Feature Comparison
With Apigee API management solutions, the developers can build and deliver the applications.
Source: www.softwaretestinghelp.com
15 Best Postman Alternatives for Automated API Testing [2022 Updated]
Apigee is an excellent alternative to Postman if you want to try an API tool. This platform helps develop and manage APIs by later fronting services with a proxy. Apigee has two significant components called services and runtime, where services enable API proxies’ creation, management, and deployment. Meanwhile, Apigee runtime is a collection of runtime services. It allows...
Source: testsigma.com
15 BEST SoapUI Alternatives (2022 Update)
Apigee is a cross-cloud API testing tool. It allows the user to measure and test API performance, supports and build API using other editors like Swagger. It offers security and governance policies across all APIs.
Source: www.guru99.com
API Testing with Postman and Postman Alternatives
Apigee is a cross-cloud API testing tool that allows users to measure and test API performance, supports, and builds API using other editors like Swagger. Apigee is one of the leaders in the Gartner Magic Quadrant 2019 for Full Lifecycle API Management for the fourth consecutive time.
Source: www.softwaretestingclass.com

Social recommendations and mentions

Based on our record, Apigee seems to be a lot more popular than BoldDesk. While we know about 16 links to Apigee, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Apigee mentions (16)

  • What is API Discovery, and How to Use it to Reduce Your Attack Surface
    Implement automated tools like Apigee or Kong to get detailed analytics and security insights for your APIs. - Source: dev.to / 3 months ago
  • Google Announces Machine Learning Powered API Abuse Detection
    Machine learning-powered abuse-detection dashboards are available in Advanced API Security, a feature of Apigee API management that enables customers to quickly detect API security misconfigurations, bad bots, and malicious activities. In addition, the models behind the dashboard are trained to detect business logic attacks by Google’s internal teams to help protect their public-facing APIs. Source: about 1 year ago
  • API Rate Limiting Cheat Sheet
    Gateway-level rate limiting is typically implemented in API gateways such as Kong, Google's Apigee, or Amazon API Gateway. - Source: dev.to / about 1 year ago
  • Hi Reddit! I'm Josh Levine, CTO at Chess.com. AMA!
    Are you considering using Apigee (Edge, on prem, X or hybrid) anytime soon as a middleware? Source: over 1 year ago
  • Review: 10 Top API Mock Tools
    Apigee is a comprehensive platform for designing, building, and testing APIs. It includes a feature called "API mocking," which allows you to create a mock version of your API for testing and development purposes. In addition to the mock feature, Apigee also includes a wide range of tools for API development, including support for API design, documentation, testing, and deployment. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing BoldDesk and Apigee, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Postman - The Collaboration Platform for API Development

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WSO2 API Manager - WSO2 API Manager is a 100% open source enterprise-class solution that supports API publishing, lifecycle management, application development, access control, rate limiting and analytics in one cleanly integrated system.

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