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BlueMail VS HelpScout

Compare BlueMail VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BlueMail logo BlueMail

BlueMail is an email management app for Android, iOS, and Windows.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • BlueMail Landing page
    Landing page //
    2023-07-25
  • HelpScout Landing page
    Landing page //
    2023-07-14

BlueMail videos

+ Add

Best E-mail App for Android | BlueMail

More videos:

  • Tutorial - Best Email App for Android: How to Use BlueMail Email App | All EMail in One App
  • Review - BlueMail - Coolest must-have apps for 2017 from Today show (full)

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BlueMail and HelpScout)

BlueMail

HelpScout

Email
100 100%
Email
0% 0
Help Desk
0 0%
Help Desk
100% 100
Email Clients
100 100%
Email Clients
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using BlueMail and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BlueMail and HelpScout

BlueMail Reviews

10 BEST Outlook Alternatives in 2023
Bluemail is an email client that is capable of managing an unlimited number of mail accounts. It is one of the best Outlook alternative which allows for smart push notifications and group emailing. This tool enables you to personalize multiple email accounts.
Source: www.guru99.com
Best 5 Free and Open-Source Email Marketing Software Tools
We have summarized the most powerful, analytical, and superlative along with being market competitive email marketing software tools that are GetResponse, DirectIQ, MailChimp, Mautic, and BlueMail respectively. These mentioned platforms empower and enable the business organizations to tap in masses according to their target audience, and conveniently target them, again and...
Source: linuxways.net

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, BlueMail should be more popular than HelpScout. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BlueMail mentions (7)

  • Email Apps
    Thanks for all of the feedback on this topic, I'm just the type of guy that has always liked trying out new & different software and applications. Of course I'm not a software developer but as far as the fairemail application is concerned, it's technically at least 'partially' cloud based because I remember when I first setup my valid email accounts it asks for permissions from the email vendors such as gmail.... Source: 5 months ago
  • Is there a windows version of Evolution eMail Client?
    You may want to take a look at bluemail.me, if it is free for personal use and it seems to support EWS/Exchange. Source: over 1 year ago
  • Anyone have any luck Installing BlueMail without using the snap? (RPM)
    Go to https://bluemail.me/ then click the arrow next to "Download Snap" and choose your option. I am using POP and downloaded the RPM versions and clicking on it in my downloads folder started the installation process. Source: almost 2 years ago
  • Moving from macOS to Ubuntu
    Https://bluemail.me/ works well, propriety license and free to use. Source: over 2 years ago
  • Outlook / office 365 Email + Calendar on Pop!_OS
    Bluemail (worked flawlessly; but I can't find reviews about it, So I stopped using it and deleted it from the Azure Apps. Is anyone using this? Is it safe/unsafe? This works best out of the box including calendar). Source: over 2 years ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing BlueMail and HelpScout, you can also consider the following products

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Spark Mail - Spark helps you take your inbox under control. Instantly see what’s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Boomerang for Outlook - Boomerang for Outlook offers email productivity tools to track, schedule and send mails at the right time.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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