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HelpScout VS Spark Mail

Compare HelpScout VS Spark Mail and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Spark Mail logo Spark Mail

Spark helps you take your inbox under control. Instantly see what’s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Spark Mail Landing page
    Landing page //
    2023-07-22

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Spark Mail videos

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Should You Buy the New Positive Grid Spark Amp? | Review + Demo

More videos:

  • Review - DJI SPARK IN-DEPTH REVIEW!! (4K)
  • Review - 2020 Chevrolet Spark Review | Nimble w/Tons of Value

Category Popularity

0-100% (relative to HelpScout and Spark Mail)

HelpScout

Spark Mail

Customer Support
100 100%
Customer Support
0% 0
Email
0 0%
Email
100% 100
Help Desk
100 100%
Help Desk
0% 0
Email Clients
0 0%
Email Clients
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Spark Mail

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Spark Mail Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Spark is a popular email client for Mac that offers a number of features that make it a great alternative to Outlook. One of the biggest advantages of Spark is its user-friendly interface. It's easy to navigate and has a clean, modern design that makes it easy to read and compose emails.
Source: mysignature.io
11 Top Outlook Alternatives to Try
Not every user is thrilled with Spark’s privacy practices. For example, once you’ve set up your email accounts on one device, you’ll never have to enter all of your passwords or other details again. When you install Spark on another device, you enter the details of one of the accounts, and all of your inboxes are automatically synced.
Source: kinsta.com
10 BEST Outlook Alternatives in 2023
Spark is a software package that automatically categorizes emails for secure processing. It is one of the best Outlook alternative that allows you to pin or snooze emails. You can invite your teammates to create mail together.
Source: www.guru99.com
10 Alternatives to Thunderbird Reddit – Ease Your Email Life!
In search of something better, I started using Airmail again after quite some time. Now I understand that Airmail is still one of the easiest and best ways to do all that we need to do. With Spark, you can navigate through your email with a minimal interface. Finally, there’s MailMate, an email client with more power than any other for Mac OS- though the company charges for...
Source: droidpile.com
11 Best Thunderbird Alternatives That Make Email Easier
Here you can access most of Spark’s planned features as swipe actions, unique inbox, snooze, and save for future use. Also, you can get the modern features of Thunderbird which include rules, email filtering, and large search criteria.
Source: technicalustad.com

Social recommendations and mentions

Based on our record, Spark Mail seems to be a lot more popular than HelpScout. While we know about 30 links to Spark Mail, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Spark Mail mentions (30)

  • My ADHD Life Pro tips
    Using https://sparkmailapp.com/ for email, where I put in all my email IDs and make it a ritual to finish all email in one go once in the day, I habit bundle the email with coffee always. Source: 7 months ago
  • How integrated into the Apple software ecosystem are you?
    Regarding email, I find the Mail app to be adequate for most purposes. However, I do prefer Mimestream on Mac and Spark on iOS for their user interface. Specifically, I find Spark on Mac to be a bit heavy. It is worth noting that I use custom domain email hosted through Apple instead of Gmail. Source: about 1 year ago
  • Poor time management
    Apps like Notion,Forest, Veamly orSpark can be useful. Source: about 1 year ago
  • Do you guys use apple mail app?
    Nope, I like Spark on MacOS and iOS and the Fastmail web interface on everything else. Source: about 1 year ago
  • Looking for email app recommendation
    I use Spark Mail. I think it can fulfill all the requirements you listed. Source: over 1 year ago
View more

What are some alternatives?

When comparing HelpScout and Spark Mail, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Airmail - Airmail is a lightweight and lightning fast mail client for Mac.

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