What are some alternatives?
When comparing Bizpopuli and UseResponse, you can also consider the following products
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
UserEcho - Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho
idea.informer - Idea Informer is a idea forum similar to uservoice or getsatisfaction.
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
BugPlug - Quickly capture feedback and bugs from your team, clients, and users with our on-site widget.