Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Tap My Back is a complete employee feedback solution that aims to fully engage all employees and build smarter leaders through a culture of real-time feedback.
Tap My Back is simple, personal, and easy to use. It empowers all employees by promoting a flat organizational culture, enabling you to facilitate feedback and proactive learning by providing tools for personal development at all levels.
Even though recognition and feedback are the foundations of employee engagement both lose their effect when given out of context. That's why recognition and feedback should be always one tap away, whenever and wherever you are.
No features have been listed yet.
No Tap My Back videos yet. You could help us improve this page by suggesting one.
Based on our record, Birdeye should be more popular than Tap My Back. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
This! I also found this company-wide (~=60) and turns out that most of them felt that their work wasn't appreciated enough, driving down their engagement. So we thought, how can we show more appreciation for their work? My colleague suggested that we implement a Recognition Software and we ended up implementing this 3 months ago and it's been a success. The teams were super receptive and their mood improved a lot. Source: about 2 years ago
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Bonusly - Recognition and rewards that make work fun
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
Kudos - Kudos is the simple and easy to use employee recognition software that enhances employee engagement and team communication.
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
Achievers - Achievers offers the only true-cloud employee success platform.