Software Alternatives, Accelerators & Startups

Birdeye VS Qualaroo

Compare Birdeye VS Qualaroo and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Qualaroo logo Qualaroo

Qualaroo makes it easy to survey specific groups of website visitors to gain qualitative information.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Qualaroo Landing page
    Landing page //
    2023-07-31

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Qualaroo features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Qualaroo videos

What is Qualaroo?

More videos:

  • Demo - Qualaroo Demo
  • Review - What is Qualaroo? See How Qualraoo Survey Software Works

Category Popularity

0-100% (relative to Birdeye and Qualaroo)
Reputation Management
100 100%
0% 0
Surveys
0 0%
100% 100
Online Reviews
100 100%
0% 0
Forms And Surveys
0 0%
100% 100

User comments

Share your experience with using Birdeye and Qualaroo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Qualaroo

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Qualaroo Reviews

  1. Go where your users are

    Apart from the survey-building, I have been using Qualaroo because it offers tons of different channels to deploy your surveys, and you can collect feedback from your users no matter where they are. There are also plenty of integration options to make the most out of the survey data.

    🏁 Competitors: Qualtrics
    👍 Pros:    Multi-channel surveys|Easy survey embedding|Few integrations
    👎 Cons:    Working with some of the integrations can be a little tricky
  2. Not a fan of pricing, but I am here for the features!

    We wanted to collect feedback from the leaving customers, so we used surveys and triggers to show our pop-up as the visitors were about to leave the website. Through the branching logic, we were able to redirect some of the visitors to the right pages and stop them from leaving. The tool was handy, and I would recommend it.

    🏁 Competitors: Qualtrics XM
    👎 Cons:    Pricing is the only drawback, i think. the features of the tool were good. so, i guess, if you can ignore the prices, you should try this tool.
  3. NPS survey in a few minutes

    Using Qualaroo, we have been able to quickly gauge the mood of our customers by deploying NPS surveys on our website. Users never mind filling out these NPS surveys regularly because they literally take just a click.

    🏁 Competitors: Survey Monkey
    👎 Cons:    Reasonable pricing

10 SurveyMonkey Alternatives and Competitors in 2024
Qualaroo is a user-friendly online survey software option allowing you to survey specific users in real-time, right when they engage with your product or brand. By capturing insights based on user behavior, demographics, and visit history, Qualaroo provides actionable collected data to enhance your understanding of the customer journey.
Source: clickup.com
10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Qualaroo is a unique customer feedback tool. It is powered by IBM Watson’s Natural Language Processing abilities and features a powerful AI-driven sentimental analysis. The app helps you ask the right question to the right user using its innovative proprietary survey widget. And also offers feature-rich & customizable templates for easy survey setups.
Top 10 CRO Tools to Boost Conversions for Free in 2023
It is a user feedback tool that promises to gather data and deep information about your customers’ motivations. In other words, Qualaroo provides popups to collect feedback from your website visitors.
Source: aigrow.me
15 Best SurveyMonkey Alternatives in 2022
Make sure to choose a tool with all the basic and premium features like advanced reporting to make the feedback collection faster and streamlined. So, depending on your needs, you can choose a tool like Qualaroo with Sentiment Analysis capabilities or go with an open-source tool like Lime Survey.
Source: qualaroo.com
12 Best SurveySparrow Alternatives With Pricing and Features
And with this, we end our list of the top 12 SurveySparrow alternatives that businesses of all shapes and sizes can try for whatever purpose they want. For instance, you can choose Qualaroo for Sentiment Analysis and gather qualitative insights or choose something like CrowdSignal to create polls.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

Qualaroo mentions (0)

We have not tracked any mentions of Qualaroo yet. Tracking of Qualaroo recommendations started around Mar 2021.

What are some alternatives?

When comparing Birdeye and Qualaroo, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Google Forms - Simple web forms from Google.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!