Software Alternatives & Reviews

Birdeye VS Ideanote

Compare Birdeye VS Ideanote and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Ideanote logo Ideanote

Ideanote is the #1 rated Idea Management solution for companies of all sizes. Collect, develop and manage more of the right ideas from customers and employees to drive your growth.
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  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Ideanote Landing page
    Landing page //
    2022-01-05

Ideanote is the #1 rated Idea Management solution for companies of all sizes. Its simplicity, fast onboarding and smart automation features mean you can accelerate your innovation without compromises. More than 100+ idea management features let you build your innovation funnel just the way you like.

Collect and manage ideas, engage customers and employees in your innovation, automate workflows and report on your innovation impact. Ideanote supports your business with easy idea and innovation management, open innovation challenges, continuous innovation and by lifting your employee engagement.

  • Increase revenue.
  • Reduce overall costs.
  • Improve processes with agile innovation.
  • Achieve strategic goals.
  • Engage people.
  • Outcompete your competitors.
  • Stay resilient.

Collect and track ideas in one place.‍

Use goal-driven idea collections to capture ideas from anyone in seconds - and end up with ideas that you’ll actually want to act on.

Move ideas forward in your own idea funnel.

Use goal-driven idea collections to capture ideas from anyone in seconds - and end up with ideas that you’ll actually want to act on.

Efficient, engaging and built for ideas.

Use goal-driven idea collections to capture ideas from anyone in seconds - and end up with ideas that you’ll actually want to act on.

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Ideanote

$ Details
freemium $49.0 / Monthly (Business Plan, 15 Users)
Platforms
Web Browser Android Windows iOS Google Chrome Mac OSX Firefox Cross Platform REST API Chrome OS Microsoft Teams Safari Cloud Slack
Release Date
-

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Ideanote features and specs

  • Idea Management: Yes
  • Idea Tracking: Yes
  • User And Group Management: Yes
  • User Permission Management: Yes
  • User-Friendly Interface: Yes
  • Automation: Yes
  • Analytics and Reporting: Yes
  • Forms: Yes
  • Phases: Yes
  • Custom Domain: Yes
  • Branded Look and Feel: Yes
  • Integrations: 100+
  • API: Yes
  • Microsoft Teams Integration: Yes
  • Single Sign On: Yes
  • AI Powered : Yes
  • Tagging: Yes
  • Custom Views: Yes
  • Assignment management: Yes
  • Anonymity: Yes
  • Zapier integration: Yes
  • Leaderboard: Yes
  • Gamification: Yes
  • Import Data: Yes
  • Multiple Languages: FR, DE, CZ, RU, HU, IT, ES, FI, NL, KR, JP, CN, TH, VN, DA, SE, NO, HR
  • Hidden fields: Yes
  • Notifications: Yes
  • Activity Dashboard: Yes
  • Idea Evaluation: Yes
  • Search and Filtering: Yes

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Ideanote videos

Teaser

More videos:

  • Demo - Explainer
  • Review - Collect, develop, and prioritize the right ideas with the right people all on Ideanote
  • Review - Ideanote Review: It just WORKS

Category Popularity

0-100% (relative to Birdeye and Ideanote)
Reputation Management
100 100%
0% 0
Brainstorming And Ideation
Online Reviews
100 100%
0% 0
Idea Management
0 0%
100% 100

User comments

Share your experience with using Birdeye and Ideanote. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Ideanote

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Ideanote Reviews

  1. Ideanote is so helpful!

    I've been using Ideanote for less than 6 months but it really helpful with my job! I work as Project Manager, Designer for Game Development company and everyday I work with our community members, Ideanote helps me to gather ideas and innovation from community, brainstorming with them and see what they need because the members can write their ideas too!

    👍 Pros:    Ideal for data gathering
    👎 Cons:    Ui can be improved

9 Best Brainstorming Tools for Startups & Entrepreneurs in 2023
With a long-awaited integrations marketplace that connects many other apps. Ideanote is at last opening up the world. Automate the tedious tasks in a matter of seconds to boost creativity and hasten the adoption of the best solutions. From the start, keep tabs on the development of your innovation-driven growth. With a built-in advanced analytics dashboard, you can simply...
Source: dhandhokaro.com
18 Best Idea Management Software to Facilitate Innovation 2023
Ideanote is a web-based tool that helps people prioritize and act with multiple product “areas” to dive deeper into every aspect of the idea management process. Less of a brainstorming tool and more of a digital suggestion box, Ideanote aims to collect potential new ideas from teammates, customers, and stakeholders from across the web, prioritize them, and add them to your...
Source: clickup.com
Best Evernote Alternatives in 2021 for Serious Note Takers
Marketed as the world’s #1 all-in-one innovation platform, Ideanote gives you one central hub to capture and manage your ideas, notes, and to-dos. This app makes it easy to collaborate with your team (or anyone else!) while developing, managing, and tracking ideas. Ideanote offers a customizable and intuitive workflow that makes note-taking easy and helpful.

Social recommendations and mentions

Based on our record, Birdeye should be more popular than Ideanote. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

Ideanote mentions (1)

What are some alternatives?

When comparing Birdeye and Ideanote, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

The Guide - The Guide is a two-pane outliner - a program that allows you to arrange text notes in a tree-like...

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Monkkee - Keep a private journal securely on the Internet – to provide a convenient user experience your...

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Brightidea - With over 2 million users worldwide and $15+ billion in recorded business impact, Brightidea is ranked as the #1 Idea Management Platform globally and is the market leader in innovation management.