Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Ideanote is the #1 rated Idea Management solution for companies of all sizes. Its simplicity, fast onboarding and smart automation features mean you can accelerate your innovation without compromises. More than 100+ idea management features let you build your innovation funnel just the way you like.
Collect and manage ideas, engage customers and employees in your innovation, automate workflows and report on your innovation impact. Ideanote supports your business with easy idea and innovation management, open innovation challenges, continuous innovation and by lifting your employee engagement.
Use goal-driven idea collections to capture ideas from anyone in seconds - and end up with ideas that you’ll actually want to act on.
Use goal-driven idea collections to capture ideas from anyone in seconds - and end up with ideas that you’ll actually want to act on.
Use goal-driven idea collections to capture ideas from anyone in seconds - and end up with ideas that you’ll actually want to act on.
I've been using Ideanote for less than 6 months but it really helpful with my job! I work as Project Manager, Designer for Game Development company and everyday I work with our community members, Ideanote helps me to gather ideas and innovation from community, brainstorming with them and see what they need because the members can write their ideas too!
Based on our record, Birdeye should be more popular than Ideanote. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
From real-time whiteboards to goal-oriented idea collections with idea management. - Source: dev.to / over 2 years ago
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
The Guide - The Guide is a two-pane outliner - a program that allows you to arrange text notes in a tree-like...
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
Monkkee - Keep a private journal securely on the Internet – to provide a convenient user experience your...
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
Brightidea - With over 2 million users worldwide and $15+ billion in recorded business impact, Brightidea is ranked as the #1 Idea Management Platform globally and is the market leader in innovation management.