Software Alternatives, Accelerators & Startups

Birdeye VS Google Maps

Compare Birdeye VS Google Maps and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Google Maps logo Google Maps

Find local businesses, view maps and get driving directions in Google Maps.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Google Maps
    Image date //
    2024-01-08

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Google Maps

Website
google.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Google Maps features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Google Maps videos

New Apple Maps Features That Beat Google Maps!

More videos:

  • Review - Unhelpful Google Maps Reviews - Sub Safari
  • Review - Epic Google Maps Reviews by Local Guides | The Review Review Episode 3

Category Popularity

0-100% (relative to Birdeye and Google Maps)
Reputation Management
100 100%
0% 0
Maps
0 0%
100% 100
Online Reviews
100 100%
0% 0
Web Mapping
0 0%
100% 100

User comments

Share your experience with using Birdeye and Google Maps. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Google Maps

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Google Maps Reviews

7 Alternatives to Google Maps for Navigation
Google Maps is often the go-to navigation app for many of us. But what if you’re looking for something a little different? There are many alternatives to Google Maps that provide similar features and functions.
8 Best Roadtrippers Alternatives for Efficient Trip Planning in 2023
Google Maps is a versatile web service that provides precise geographical data. It offers aerial and street views, route planning for multiple modes of transportation, and other services such as the Google Maps API for embedding into websites and mobile applications.
Going Beyond: The Best Alternatives to Google Maps in 2024
Operating since 1998, Google is one of the world’s top corporations. Google’s legendary Internet search engine makes it possible to find information quickly, while the now free version of Google Maps leads you to your destination more efficiently than many in-car navigation systems that require a hefty surcharge. So it’s not surprising that many people think of Google Maps...
Source: stratoflow.com
The 8 Best Alternatives to Google Travel Trip Summaries
No longer having access to Google Trip Summaries doesn’t mean you can’t sync your itinerary with Google Maps. Wanderlog allows you to export your itinerary activities to Google Maps. It also syncs so that the map updates if you change or add to your plans in the Wanderlog app.
Source: wanderlog.com
Top 15 Google Maps Alternatives (2024 Edition)
Is Google Maps being discontinued?No, it is not being discontinued, but Google announced that the Street View app for Android will be discontinued on March 31, 2023. It also ended support for outdated Google Maps app version 9.64 and Android version 4.3 and below on October 31, 2021. What’s the best alternative for Google Maps in truck routing?According to surveys, Google...

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

Google Maps mentions (0)

We have not tracked any mentions of Google Maps yet. Tracking of Google Maps recommendations started around Mar 2021.

What are some alternatives?

When comparing Birdeye and Google Maps, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Mapbox - An open source mapping platform for custom designed maps. Our APIs and SDKs are the building blocks to integrate location into any mobile or web app.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

QGIS - QGIS is a desktop geographic information system, or GIS.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

ArcGIS - ArcGIS software is a data analysis, cloud-based mapping platform that allows users to customize maps and see real-time data ranging from logistics support to overall mapping analysis.