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Birdeye VS eBay

Compare Birdeye VS eBay and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

eBay logo eBay

Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • eBay Landing page
    Landing page //
    2023-10-21

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

eBay

Website
ebay.com
Pricing URL
-
$ Details
freemium
Platforms
-
Release Date
-

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

eBay features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

eBay videos

Top 5 eBay Buyer Scams & How to Avoid Them - eBay Advice Part 1

More videos:

  • Review - TRYING ON DRESSES I BOUGHT ON EBAY UNDER £10!
  • Tutorial - How to Buy Stuff on Ebay for Beginners
  • Review - 10 eBay SCAMS You Should Know About!
  • Review - I Bought Sneakers From Ebay And THIS Happened....
  • Review - The WILDEST Nike Sneaker Ever?! Nike SB Dunk Low Sandy eBay REVIEW & On Feet

Category Popularity

0-100% (relative to Birdeye and eBay)
Reputation Management
100 100%
0% 0
eCommerce
0 0%
100% 100
Online Reviews
100 100%
0% 0
eCommerce Platform
0 0%
100% 100

User comments

Share your experience with using Birdeye and eBay. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and eBay

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

eBay Reviews

  1. eBay coooooool

    great trading platform

    🏁 Competitors: Amazon

25 Best Sites Like eBay To Sell and Buy Stuff in 2022
Sites like eBay have revolutionized the way we sell and buy goods online, but many other sites like eBay offer similar services to eBay.
Best eBay Alternatives for You to Consider in 2022
Poor policy: One of the main reasons prompting sellers to switch from eBay to other selling platforms is its controversial policy. It’s been quite common that whenever an unsolved problem happens between sellers and buyers, eBay tends to put customers first, and sellers have no choice but to accept eBay’s opinion. This sometimes leads to substantial disagreements but is...
15+ Best eBay Alternatives to Try in 2022
Etsy is similar to eBay in the way they charge a listing fee. Nevertheless, eBay listings are up to 10 days, or even 30 days for a fixed price, while Etsy allows listings for up to four months. Besides, Etsy charges only a $0.20 listing fee per item, plus a fixed 3.5% commission, making it a much cheaper alternative to eBay (and of course Amazon!).
Best Place To Sell Clothes Online? Our Top 6 Digital Stores
If you need more help getting started selling on eBay, check out these tips and tricks for becoming a master eBay seller. Who knows, you might even make a business out of it!
Top 18 Sites Like Craigslist as an Alternative to Buy (or Sell) in 2020
As an example, you might see vehicles listed from Cars.com in addition to vehicles sold by actual Oodle members. Oodle can also be a good way to buy or sell antiques as they will also list products from eBay for local pickup.

Social recommendations and mentions

Based on our record, eBay seems to be a lot more popular than Birdeye. While we know about 379 links to eBay, we've tracked only 6 mentions of Birdeye. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

eBay mentions (379)

  • Dad passed away, here is his collection.
    Then, if you want to sell certain ones or all of them, you could list them on Reverb.com or ebay.com or some site(s). I wouldn't advise Craigslist because you either have to let people into your home, go to their home or meet somewhere neutral, which can be tricky. Source: 6 months ago
  • Help needed.
    First thing is get off the app. It's terrible for anything but basic selling functions. Open a browser and go to to ebay there. Best if you can use a computer or tablet for that, but it's doable on a phone even. Source: 6 months ago
  • New collector help
    Ebay is the biggest market, but note that ebay.co.uk doesn't show the exact same results as ebay.com. There are also german, italian, spanish, and other versions of ebay that can offer surprising deals if you're clever about it. Also note that you can search for SOLD items on ebay, which is a good way to see how much a certain card was selling for last month or last year or whatever. Check the advanced search... Source: 6 months ago
  • Anybody using forward service from Ebay.com to Europe?
    Im thinking of buying some items from ebay.com to resell them in europe. Source: 7 months ago
  • Rooted without pc
    You buy a pre-rooted Pokemon Go phone off ebay.com, you need at least a Google Pixel 4 series or higher like Pixel 5, Pixel 6, or Pixel 7. If you want a bigger screen you get the "XL" or "Pro" models. The phones have been setup to spoof with Smali Patcher or LSposed for Pokemon Go and will work for Monster Hunter Now or any GPS/AR based game. Source: 8 months ago
View more

What are some alternatives?

When comparing Birdeye and eBay, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Amazon - Online shopping from the earth's biggest selection of books, magazines, music, DVDs, videos, electronics, computers, software, apparel & accessories, shoes, jewelry, tools & hardware, housewares, furniture, sporting goods, beauty & much more

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Etsy - Buy and sell handmade or vintage items, art and supplies on Etsy, the worlds most vibrant handmade...

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.