Software Alternatives, Accelerators & Startups

Birdeye VS Amazon

Compare Birdeye VS Amazon and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Amazon logo Amazon

Online shopping from the earth's biggest selection of books, magazines, music, DVDs, videos, electronics, computers, software, apparel & accessories, shoes, jewelry, tools & hardware, housewares, furniture, sporting goods, beauty & much more
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Amazon Landing page
    Landing page //
    2023-07-20

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Amazon features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Amazon videos

10 Best TOP-RATED Amazon Products YOU NEED!

More videos:

  • Review - I Bought 10 Products With The FUNNIEST Amazon Reviews!
  • Review - AMAZON REVIEWS
  • Review - The Disturbing Case of the Amazon Review Killer
  • Review - The Amazon Review Scandal
  • Review - The Wildest Amazon Reviews Ever Written

Category Popularity

0-100% (relative to Birdeye and Amazon)
Reputation Management
100 100%
0% 0
eCommerce
0 0%
100% 100
Online Reviews
100 100%
0% 0
eCommerce Platform
0 0%
100% 100

User comments

Share your experience with using Birdeye and Amazon. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Amazon

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Amazon Reviews

  1. I will like it and I also recommend others to follow this platform. But there is no direct relationship with customers, high operating costs and no control over the refund policy

    🏁 Competitors: eBay
    👍 Pros:    Best customer support|best ui experience|easy to order and tracking
  2. Nice shopping experience with Amazon

    Amazon has best shopping experience with us. Everything in this platform is very nice. It provides best shopping experience in India, has provides biggest selections of products, books, software reach and shows best movies, latest podcasts music and everything is nice for us. I like Amazon and also refer others to follow that platform. But there is no direct customer relationship, has high operations cost and there is no control over return policies.

    🏁 Competitors: Flipkart, Myntra, Alibaba, eBay
    👍 Pros:    Best online shopping app in india|Best customer support|Best ui experience|Easy to order and tracking
    👎 Cons:    No control over return policies|No direct customer relationship|High operation costs|No opportunity for branding

25 Best Sites Like eBay To Sell and Buy Stuff in 2022
If you choose FBA, you send your products to an Amazon fulfillment center, and they take care of the rest: picking, packing, shipping, and customer service.
Top 5 Trusted B2B Marketplaces of India in 2022
Amazon established Amazon Business in 2015; This marketplace is targeting to enterprises in education, healthcare, hospitality, and various other industries to fulfil their wholesale buying requirements. It offers purchasing solutions for any size of a registered business.
Best eBay Alternatives for You to Consider in 2022
Being known as one of the world’s most visited websites, Amazon has massively expanded its products, from selling books only to providing millions of items across a wide range of product categories. Similar to eBay, Amazon has accumulated a massive customer base as the wide product range has attracted millions of visitors to this site every day. However, remember that this...
15+ Best eBay Alternatives to Try in 2022
Amazon provides a massive customer base which can turn out to be a boon for your business. But remember that the unmatched customer base also warrants higher fees and fierce competition. Unlike eBay, Amazon is fully retail setup, which plays an essential role in expediting sales with fixed prices.
Running Out of Room in Dropbox? Here are 11 Dropbox Alternatives That Offer WAY More Free Cloud Storage
One nice feature of Amazon cloud is that pictures that are taken with a phone can be saved there and can still be accessed once the picture is deleted from the phone. Amazon Cloud also has an automatic back-up feature that saves pictures in the cloud so they are safe even if the phone is lost or damaged.

Social recommendations and mentions

Based on our record, Amazon seems to be a lot more popular than Birdeye. While we know about 2896 links to Amazon, we've tracked only 6 mentions of Birdeye. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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Amazon mentions (2896)

  • Need a good decaf and regular tea in the US?
    The voltage of mains electricity in the USA is half that of the UK, which effectively caps the power of appliances (at least those not plugged into a separate high voltage circuit). Search for fast boil kettles on amazon.co.uk and you'll get a range of 3000W options to choose from, search for the same on amazon.com and you'll return 1500W results. Source: 6 months ago
  • Just a bit of a rant but what the fuck?? I was hoping for a price drop bit instead it sky rocket? Im such an idiot i couldve bougth it at 251 but instead was waiting for it to drop and this shit happens FML why why why why
    Are you using you using your regions version of amazon? Check amazon.com its almost always cheaper and right now I can get the card delivered to new Zealand for 232 euros. Source: 6 months ago
  • Where are the best/cheapest places to shop?
    I do amazon.com and .ca (I mostly only buy if it's shipped & sold by amazon or atmost shipped by so I can track/refund easier) as well as hlj but shipping and handling usually ends up costing more than the kits I'm buying lol... Source: 6 months ago
  • What the Google overlords don't want you to see
    I mean, if you try to search for something simple like "buy flashlight", you get like 15 amazon.com results on the first page. So if you're trying to find a quality product from a company that specializes in making just that particular thing, so you can avoid all the Chinese sellers on amazon, you sometimes can't. Ever since I've learned about how shitty the work conditions were at amazon, I have tried to avoid... Source: 6 months ago
  • Where to buy German-language books in USA
    Also check kindle unlimited for German titles. If they are KU in Germany they usually are as well in the US. You use your US account on amazon.com to then read german literature. If the genre you are interested in has a category, scroll down the sidebar, you might see german as well. Source: 6 months ago
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What are some alternatives?

When comparing Birdeye and Amazon, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

eBay - Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Walmart - Find quality products at unbeatable prices at home, in our stores or on the go.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Etsy - Buy and sell handmade or vintage items, art and supplies on Etsy, the worlds most vibrant handmade...