Convert domains and IP addresses into full company profiles for marketing, sales, or whatever else you dream up.
Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.
Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.
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Https://bigpicture.io/ I was trying to build a B2B sales/marketing app and all the ML stuff we wanted to do required business data, which was too expensive for us. Long story, but after a cofounder blow up, a failed acquisition, then covid being the final straw, I started poking around during lockdown on how to get business data at scale. I ended up building an API to look up any business by domain/name, which has... - Source: Hacker News / over 1 year ago
I'm not sure if this is the best thread, but I'm potentially looking for a partner. I'm the founder of https://bigpicture.io/. The primary product is company data and IP data as a service via API. I'm debating what to do with the company. I've only raised a small angel round, and the company is profitable. A competitor reached out to me about an acquisition a couple weeks ago, so I'm debating that vs raising money... - Source: Hacker News / over 2 years ago
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