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BaseTen VS HelpScout

Compare BaseTen VS HelpScout and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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BaseTen logo BaseTen

The fastest way to build ML-powered applications

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • BaseTen Landing page
    Landing page //
    2023-08-26
  • HelpScout Landing page
    Landing page //
    2023-07-14

BaseTen

Website
baseten.co
Pricing URL
-
$ Details
-
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HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

BaseTen videos

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Deploy your machine learning models with Baseten

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BaseTen and HelpScout)

BaseTen

HelpScout

AI
100 100%
AI
0% 0
Help Desk
0 0%
Help Desk
100% 100
Developer Tools
100 100%
Developer Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BaseTen and HelpScout

BaseTen Reviews

We have no reviews of BaseTen yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, BaseTen should be more popular than HelpScout. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BaseTen mentions (5)

  • Many options for running Mistral models in your terminal using LLM
    I’ve been using baseten (https://baseten.co) and it’s been fun and has reasonable prices. Sometimes you can run some of these models from the hugging face model page, but it’s hit or miss. - Source: Hacker News / 5 months ago
  • A guide to open-source LLM inference and performance
    Thanks! Vllm for quick set up, TRT-LLM for best performance. Both available on https://baseten.co/. - Source: Hacker News / 6 months ago
  • [P] Truss, a new open-source library for model packaging and deployment
    Truss, first developed at Baseten, is an open source project under the MIT license. We have committed to long-term support and development for Truss — it is deeply integrated in our product strategy — but it lives as an independent project that emphasizes compatibility and interoperability. Source: almost 2 years ago
  • Ask HN: Who is hiring? (March 2022)
    Baseten | REMOTE (US, Canada, Europe, and more), SF US | Full-time | https://baseten.co A personal note: I joined Baseten just over a month ago after seeing a post in January's "Who is Hiring" on HN, and I am very happy here. Baseten is an IaaS for data scientist teams that wants to build apps out of their AI models. We have customers like Patreon and Pipe, are well-funded, and are carefully expanding our team.... - Source: Hacker News / about 2 years ago
  • Ask HN: Who is hiring? (January 2022)
    Baseten | Remote (US, Canada, Europe, and more), SF US | Full-time | https://baseten.co Baseten is an IaaS for data scientist teams that wants to build apps out of their AI models. We've got multiple clients, a successful series A and are carefully expanding our team. We're still under 15, and fly over to SF around once every 3 months. If python, typescript, lots of kubernetes tools, and a really diverse team from... - Source: Hacker News / over 2 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing BaseTen and HelpScout, you can also consider the following products

DeepAI - Easily build the power of AI into your applications

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Leo - The Slack bot to keep your team happy :)

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Launch Library - Hundreds of resources on how to launch literally anything

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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