Software Alternatives & Reviews

AWS GovCloud VS NICE inContact

Compare AWS GovCloud VS NICE inContact and see what are their differences

AWS GovCloud logo AWS GovCloud

Isolated AWS Region designed to allow US government agencies and customers to move sensitive workloads into the cloud.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • AWS GovCloud Landing page
    Landing page //
    2023-04-27
  • NICE inContact Landing page
    Landing page //
    2023-10-04

AWS GovCloud videos

AWS re:Inforce 2019: AWS GovCloud (US): A Path to High Compliance in the Cloud (GRC344)

More videos:

  • Review - Expanding Your AWS and On-premise Footprint to AWS GovCloud (US)
  • Review - Introducing AWS GovCloud

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to AWS GovCloud and NICE inContact)
Gov Tech
100 100%
0% 0
Communication
0 0%
100% 100
Project Management
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AWS GovCloud and NICE inContact

AWS GovCloud Reviews

We have no reviews of AWS GovCloud yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Social recommendations and mentions

Based on our record, AWS GovCloud seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AWS GovCloud mentions (8)

  • GPT-4
    They are referring to this https://aws.amazon.com/govcloud-us/?whats-new-ess.sort-by=item.additionalFields.postDateTime&whats-new-ess.sort-order=desc. - Source: Hacker News / about 1 year ago
  • US federal government interested in our SaaS product, any insight on how to close the deal?
    In which cloud is your oftware hosted? If it's hosted in AWS, AWS has a specific govcloud. So possibly you could get an account on there, and host a version of your software on there, specifically for them. Source: over 1 year ago
  • US government launches Bureau of Cyberspace and Digital Policy
    Then you were incompetent in your role. Various cloud providers have environments that comply with a variety of government regulatory/compliance and security frameworks. Example: https://aws.amazon.com/govcloud-us/. Source: about 2 years ago
  • How easy would it be to crack Nazi encrypted “Enigma" machine with today’s technology?
    Yes, the US military uses AWS (https://aws.amazon.com/govcloud-us). Source: over 2 years ago
  • [New] Network Load Balancer (NLB) now supports TLS 1.3
    TLS 1.3 is available on NLBs in all commercial AWS Regions and AWS GovCloud (US) Regions. Please visit the NLB documentation to learn more. Source: over 2 years ago
View more

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing AWS GovCloud and NICE inContact, you can also consider the following products

Accela - Accela provides government software that streamlines land, permitting, asset, licensing, legislative management, and resource management.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CivicPlus - CivicPlus offers government website design and development services.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

GovPilot - GovPilot is a cloud-based government management platform that aims to improve the efficiency and performance of governmental organizations with an affordable and scalable software-as-a-service (SaaS).

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.