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Avaya VS Rocket.Chat

Compare Avaya VS Rocket.Chat and see what are their differences

Assembly
Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Avaya logo Avaya

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Rocket.Chat logo Rocket.Chat

Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.
  • Avaya Landing page
    Landing page //
    2023-09-23
  • Rocket.Chat Landing page
    Landing page //
    2024-05-23

Avaya

Website
avaya.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Rocket.Chat

Website
rocket.chat
Pricing URL
Official Rocket.Chat Pricing
$ Details
Release Date
2016 January
Startup details
Country
Brazil
State
Rio Grande do Sul
City
Porto Alegre
Founder(s)
Gabriel Engel
Employees
50 - 99
Edit details

Avaya videos

+ Add

Avaya CU360 Evaluation

More videos:

  • Review - A quick tour through the Avaya IX Collaboration Device
  • Review - The Avaya 1120e IP Desk Phone Review

Rocket.Chat videos

+ Add

What does Rocket.Chat look like?

Category Popularity

0-100% (relative to Avaya and Rocket.Chat)

Avaya

Rocket.Chat

Communication
14 14%
Communication
86% 86
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Avaya and Rocket.Chat

Avaya Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Over 90% of Fortune 100 companies use an Avaya product to manage their contact center, according to the Avaya website. That's because it's been a heavyweight in the communications industry for years. With multiple advanced features in its standard platform, you can be sure you're getting an enterprise-level product when using Avaya's omnichannel contact center solution.
Source: blog.hubspot.com

Rocket.Chat Reviews

We have no reviews of Rocket.Chat yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Rocket.Chat seems to be more popular. It has been mentiond 65 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Avaya mentions (0)

We have not tracked any mentions of Avaya yet. Tracking of Avaya recommendations started around Mar 2021.

Rocket.Chat mentions (65)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Rocket.Chat - Open-source communication platform with Omnichannel features, Matrix Federation, Bridge with others apps, Unlimited messaging, and Full messaging history. - Source: dev.to / 4 months ago
  • Alternatives List
    Rocket.Chat is an alternative to discord for companies and teams. Source: 12 months ago
  • Self hosting Rocket.chat
    I'm considering switching from Matrix / Element to rocket.chat for a small instance (< 10 people) I host for my friends. However there is something during the setup process that gives me pause:. Source: 12 months ago
  • Answer honestly: How many of you are gradually moving away from Discord to alternatives and how are you handling it?
    Depends on what do you exactly mean, but the obvious answers to this question are either: Revolt, Matrix(for instance, Element, etc.), Guilded, etc. I suppose rocket.chat and Slack could be considered as well. Source: about 1 year ago
  • Rocket.chat - docker compose
    Trying to setup rocket.chat in portainer. Can anybody post correct docker compose here? Source: about 1 year ago
View more

What are some alternatives?

When comparing Avaya and Rocket.Chat, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Slack - A messaging app for teams who see through the Earth!

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Mattermost - Mattermost is an open source alternative to Slack.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

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