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Asklayer VS BugHerd

Compare Asklayer VS BugHerd and see what are their differences

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Asklayer logo Asklayer

Get real answers from your customers with Asklayers surveys, quizzes, polls and more. Works on any website with zero code and includes enterprise level features such auto-segmentation, user tagging, branching, NPS & CSAT calculation.

BugHerd logo BugHerd

BugHerd: The Website Feedback Tool for Agencies
  • Asklayer Get more answers and better data
    Get more answers and better data //
    2024-03-21
  • Asklayer Easy to get started with many built in strategies such as post-purchase feedback and NPS surveys
    Easy to get started with many built in strategies such as post-purchase feedback and NPS surveys //
    2024-03-21
  • Asklayer Segment users easily based on their answers
    Segment users easily based on their answers //
    2024-03-21
  • Asklayer Easy drag and drop builder with skip logic
    Easy drag and drop builder with skip logic //
    2024-03-21
  • Asklayer Pro reporting available for every survey
    Pro reporting available for every survey //
    2024-03-21
  • BugHerd Landing page
    Landing page //
    2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial. 

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.

Asklayer

Website
asklayer.io
Pricing URL
-
$ Details
-
Platforms
-
Release Date
2024 February
Edit details

BugHerd

Website
bugherd.com
Pricing URL
Official BugHerd Pricing
$ Details
paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms
Browser Windows Web Google Chrome Mac OSX Firefox
Release Date
2010 January
Edit details

Asklayer features and specs

  • User-Friendly Interface
    AskLayer provides a clean and intuitive interface that is easy to navigate, making it accessible for users with varying levels of technical expertise.
  • Comprehensive Feature Set
    The platform offers a wide range of features, including note-taking, task management, and collaborative tools, which enhance productivity and organization.
  • Integration Capabilities
    AskLayer can integrate with several other tools and platforms, enabling seamless workflow and data synchronization between different applications.
  • Real-Time Collaboration
    AskLayer allows multiple users to collaborate on the same projects in real time, facilitating teamwork and efficient project management.
  • Data Security
    The platform prioritizes data security with strong encryption and privacy measures to protect user data from unauthorized access.

BugHerd features and specs

  • Audit Trail
  • Backlog Management
  • Task management
  • Ticket management
  • Workflow Management
  • Collaboration Tools
  • Task Board View
  • To Do List View
  • Easy Set Up
  • Guest Feedback
  • Feedback & Commenting
  • Feedback widget
  • Capture Metadata
  • Integrations
  • Annotations
  • Public Feedback
  • Unlimited Guests
  • Real Time Commenting
  • Kanban board
  • Triarge Feedback
  • API Support

Asklayer videos

No Asklayer videos yet. You could help us improve this page by suggesting one.

Add video

BugHerd videos

+ Add

Looking For Bug Tracking Software? Bugherd Review + Tutorial

More videos:

  • Review - What is BugHerd?
  • Tutorial - BugHerd Tutorial
  • Review - BugHerd: Visual Feedback Tool for Websites
  • Tutorial - Take a look at BugHerd

Category Popularity

0-100% (relative to Asklayer and BugHerd)

Asklayer

BugHerd

Customer Feedback
100 100%
Customer Feedback
0% 0
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100
Forms And Surveys
100 100%
Forms And Surveys
0% 0
Bug Trackers
0 0%
Bug Trackers
100% 100

Questions and Answers

As answered by people managing Asklayer and BugHerd.

What's the story behind your product?

Asklayer's answer

Asklayer is built by a team of experts from Japan and was created out of frustration with low response rates associated with traditional surveys. We found that most users hate surveys, however they are willing to answer a few questions.

So we created Asklayer, a micro-survey tool that presents itself as simple questions to the user to reduce friction and increase response rates. Unlike traditional surveys we collect data after every question so even if the user abandons part way, you still get answers and a measure of the drop-off point.

The results of all these efforts is a much better user experience, a greatly increased response rate and a much greater total volume of data collected.

Who are some of the biggest customers of your product?

Asklayer's answer

  • Walmart
  • Dyson
  • NZXT
  • Bloom
  • Japan national airline
  • City of Kanagawa

User comments

Share your experience with using Asklayer and BugHerd. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Asklayer and BugHerd

Asklayer Reviews

  1. ShopifyPros
    Using this on 3x of my clients sites

    It's flexible and does most things well. Support is amazing, they even added a feature for me!

    👍 Pros:    Branching and skip logic|Lightweight|Great customer support|Detailed reports|Bulk export
    👎 Cons:    None
  2. melbourneGuy
    Fantastic UX, best response rate out of tested tools.

    Got a really high response rate. I used this in tandem with Promolayer on my EC site for CRO. I did a 'whats missing from this product description' type survey + post purchase + product follow-up email and frankly, it's been amazing. I spent about 2 years trying to figure out my direction via analytics and heatmapping when I should have just been talking to my users the whole time.

    👍 Pros:    Easy user interface|Great user experience|Highly customizable|Great customer support|Generates good responses|Just great!!!|Detailed reports|Reasonable pricing|Easy integration|Clear and intuitive dashboard
    👎 Cons:    None so far
  3. hridoy78

BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...
Source: mopinion.com
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.
Source: www.w2ssolutions.com
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.
Source: everhour.com

Social recommendations and mentions

Based on our record, BugHerd seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Asklayer mentions (0)

We have not tracked any mentions of Asklayer yet. Tracking of Asklayer recommendations started around Mar 2024.

BugHerd mentions (4)

What are some alternatives?

When comparing Asklayer and BugHerd, you can also consider the following products

Ask User - User surveys without stress

Marker.io - Visual feedback and bug reporting tool for websites

Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

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