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Artifactory VS Jira Service Desk

Compare Artifactory VS Jira Service Desk and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Artifactory logo Artifactory

The world’s most advanced repository manager.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Artifactory Landing page
    Landing page //
    2023-10-02
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Artifactory videos

+ Add

Introduction to Artifactory

More videos:

  • Review - [Webinar] Introducing JFrog Mission Control
  • Review - JFrog Mission Control - Accelerate Software Delivery at Global Scale
  • Review - [Webinar] Introduction to Artifactory
  • Review - [Webinar] Introduction to Artifactory

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Artifactory and Jira Service Desk)

Artifactory

Jira Service Desk

Code Collaboration
100 100%
Code Collaboration
0% 0
Help Desk
0 0%
Help Desk
100% 100
Git
100 100%
Git
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Artifactory and Jira Service Desk

Artifactory Reviews

Repository Management Tools
Artifactory is the enterprise-ready repository manager available today, supporting secure, clustered, High Availability Docker registries. JFrog is a universal artifact repository and distribution platform. A unique DevOps tool, JFrog Artifactory is a universal artifact repository manager that fully supports software packages created by any language or technology. Integrates...
Source: mindmajix.com
Choosing a Binary Repository Manager
JFrog bills Artifactory as the first universal binary repository manager and supports a wide range of package managers, including Maven, npm, Go Registry, NuGet, PyPI, RubyGems, Conan, RPM, Debian, and Helm. It’s been around since before 2009. A complete list of supported package managers can be found here.
Source: www.releaseteam.com
What is Artifactory?
Artifactory is a branded term to refer to a repository manager that organizes all of your binary resources. These resources can include remote artifacts, proprietary libraries, and other third-party resources. A repository manager pulls all of these resources into a single location. The word “Artifactory” refers to the JFrog product, the JFrog Artifactory, but there are...
Source: blog.packagecloud.io

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, Artifactory seems to be more popular. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Artifactory mentions (20)

  • Where to store executables shared by a team/project
    I kind of hate it, but Artifactory seems popular at companies: https://jfrog.com/artifactory/. Source: 10 months ago
  • Adding Virtual Environments to Git Repo
    When not providing all dependencies yourself, you might suffer from people deleting the packages you depend on (IMHO a very rare scenario). If it is really that critical (hint: usually it isn't), create a local mirror of Pypi (full or only the packages you need). Devpi, Artifactory, etc. Can do that or you just dump the necessary files into Cloud storage, so you have a backup. Source: about 1 year ago
  • Authenticated Docker Hub image pulls in Kubernetes
    Operate a pull-through cache registry, like Artifactory or the open source reference Docker registry. This will allow you to pull images from Docker Hub less frequently, improving your chances of staying under the anonymous usage limit. - Source: dev.to / about 1 year ago
  • Concretely, how do you trust the experts? That is, how do you a) identify experts relevant to something and b) determine if they have a consensus (and if so, what it is) on a given topic?
    Like suppose for a second that . . . Idk . . . a product team wants our ci workflows to start using Artifactory. Okay great, I don't know Artifactory integration but I'm going to tell them "Sure, I'll get right on that.". Source: about 1 year ago
  • What do I do with large "asset" files?
    If these "assets" have an independent release schedule I would treat them separately (especially if they are externally provided). If they are not built from source then treat them as artefacts, they don't belong in git. You can store the in an artefact repository (like Artifactory of Nexus) or (as u/nekokattt points out) in something like S3. Source: over 1 year ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Artifactory and Jira Service Desk, you can also consider the following products

Sonatype Nexus Repository - The world's only repository manager with FREE support for popular formats.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Cloudsmith - Cloudsmith is the preferred software platform for securely storing and sharing packages and containers. We have distributed millions of packages for innovative companies around the world.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Atlassian Bitbucket Server - Atlassian Bitbucket Server is a scalable collaborative Git solution.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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