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Articulate 360 VS HelpScout

Compare Articulate 360 VS HelpScout and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Articulate 360 logo Articulate 360

Articulate 360 supports e-learning developers in every step of the course authoring process.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Articulate 360 Landing page
    Landing page //
    2023-09-20
  • HelpScout Landing page
    Landing page //
    2023-07-14

Articulate 360

Website
articulate.com
Pricing URL
-
$ Details
-
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

Articulate 360 videos

+ Add

Articulate 360 Tutorial: Overview of Articulate Review to Share Courses & Collaborate with Others

More videos:

  • Review - First Look at Articulate 360

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Articulate 360 and HelpScout)

Articulate 360

HelpScout

Online Learning
100 100%
Online Learning
0% 0
Help Desk
0 0%
Help Desk
100% 100
Education
100 100%
Education
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Articulate 360 and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Articulate 360 and HelpScout

Articulate 360 Reviews

Exploring Top 5 Articulate 360 Alternatives: A Comprehensive Guide to E-Learning Authoring Tools
In the sphere of eLearning development, Articulate 360 emerges as a powerful suite of tools, offering a wide range of functionalities to enhance the course creation process. This section delves into the Pros and Cons of Articulate 360, illuminating its strengths and areas of potential improvement. From its user-friendly interface to its comprehensive asset library and...
Source: scienceandliteracy.org
16 SCORM Software Tools for eLearning
Articulate 360 is another all-round authoring tool combining quizmaker, screen recorder, and many other things. Like iSpring Suite, it is built around creating interactive slides and combining them into an eLearning module. Being a standalone application, it offers more in terms of programming different learning scenarios but has a steeper learning curve to it.
Source: www.ispringsolutions.com
Top 8 eLearning Authoring Tools: The Ultimate Comparison
Articulate 360 is positioned as an all-inclusive solution for eLearning authoring, review, and deployment. The set of tools in 360 comprises nine Articulate products:
Source: www.ispringsolutions.com
HTML5 Authoring Tools for eLearning: Top Picks for 2020
Like iSpring Suite, Articulate 360 has a full set of tools for adding different objects to slides, as well as a Content Library, which is a collection of course templates, backgrounds, characters, controls, and icons. It includes fewer professionally-designed assets, but gives access to 4.5+ million stock photos, illustrations, and icons via an online library.
Source: medium.com
The 5 Best eLearning Authoring Tools: Top Picks for 2020
Like iSpring Suite, Articulate 360 has a full set of tools for adding different objects to slides, as well as a Content Library, which is a collection of course templates, backgrounds, characters, controls, and icons. It includes fewer professionally-designed assets, but gives access to 4.5+ million stock photos, illustrations, and icons via an online library.
Source: www.ispringsolutions.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Articulate 360. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Articulate 360 mentions (1)

  • Postgraduate study options
    And for something to try right now: jump into Articulate 360 (free 60-day trial available) and follow their tutorials to get into an eLearning Development solution today. Source: over 2 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Articulate 360 and HelpScout, you can also consider the following products

iSpring Suite - A comprehensive yet easy-to-use authoring tool for creating professional online courses like a pro – even if you’re a complete beginner.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Articulate Storyline - Articulate Storyline is a program that allows you to create interactive courses of any kind with templates and a simple system. There is a free trial offered so that you can determine whether you want to use the program further or not.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Adobe Captivate - Adobe Captivate is a rapid responsive authoring tool that is used for creating elearning content...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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