Software Alternatives & Reviews

Amazon Kendra VS ProProfs Knowledge Base

Compare Amazon Kendra VS ProProfs Knowledge Base and see what are their differences

Amazon Kendra logo Amazon Kendra

Amazon Kendra is a highly accurate and easy to use enterprise search service that’s powered by machine learning.

ProProfs Knowledge Base logo ProProfs Knowledge Base

ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.
  • Amazon Kendra Landing page
    Landing page //
    2021-10-30
  • ProProfs Knowledge Base Landing page
    Landing page //
    2023-07-04

Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.

With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.

Amazon Kendra videos

Building enterprise search service using Amazon Kendra | AWS Machine Learning

More videos:

  • Review - Amazon Kendra: Transform the Way You Search and Interact with Enterprise Data Using AI
  • Tutorial - AWS Tutorials - Build enterprise search service using Amazon Kendra

ProProfs Knowledge Base videos

How to Create a Stunning Knowledge Base in 5 Minutes

More videos:

  • Review - ProProfs Knowledge Base Software Overview | Create Online Knowledge Base, FAQ, etc.

Category Popularity

0-100% (relative to Amazon Kendra and ProProfs Knowledge Base)
Custom Search Engine
100 100%
0% 0
Knowledge Management
0 0%
100% 100
Custom Search
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon Kendra and ProProfs Knowledge Base

Amazon Kendra Reviews

We have no reviews of Amazon Kendra yet.
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ProProfs Knowledge Base Reviews

  1. Completely impressed with Its internal knowledge base and collaboration feature

    I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.

    Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature


Best 25 Software Documentation Tools 2023
ProProfs Knowledge Base is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
19 Best Online Documentation Software & Tools for 2023
ProProfs Knowledge Base is packed with out-of-the-box features that assist you in every step of the document creation process right from authoring and editing to designing and finally publishing. This tool is pretty simple to use and requires zero coding skills to get started.

Social recommendations and mentions

Based on our record, Amazon Kendra seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon Kendra mentions (7)

  • How to Build Chatbots with Amazon Bedrock & LangChain
    I recommend you look deeper at LangChain if you are not already familiar with it. You can also look at the aws-samples Github page; they have some great examples to get you started. For example, you could add Amazon Kendra to the mix. Connect it with one of its many sources, like Atlassian Confluence, and set up Langchain to utilize the Kendra retriever. And now you have a chatbot that can answer questions based... - Source: dev.to / 6 months ago
  • [P] Integrating a language model into an e-commerce website
    If you're doing this on AWS they already have a really contained solution for this. I'm sure Azure has a similar solution. I'll assume AWS - if so, AWS Kendra is a good place to start. This will give you performant natural language understanding and enterprise search support. Then you just need to map the rest of your desired functions to core AWS solutions. Source: 12 months ago
  • Amazon Titan
    > > One of the most important capabilities of Bedrock is how easy it is to customize a model. Customers simply point Bedrock at a few labeled examples in Amazon S3, and the service can fine-tune the model for a particular task without having to annotate large volumes of data (as few as 20 examples is enough) I can't even. Does anyone remember Amazon Kendra [1]? They promised the same there. "Here's an ML powered... - Source: Hacker News / about 1 year ago
  • AWS NLP newsletter November 2022
    Amazon Kendra is now FedRAMP High Compliant. Amazon Kendra is now authorized as FedRAMP High in AWS GovCloud (US-West) Region. Amazon Kendra is a highly accurate intelligent search service powered by machine learning. Kendra reimagines enterprise search for your websites and applications so your employees and customers can easily find the content they are looking for, even when it's scattered across multiple... - Source: dev.to / over 1 year ago
  • Serverless Event Driven AI as a Service
    It supports using Lambdas for fulfilling specific duties, such as placing orders, as well as integrating into Kendra which is a ML powered search service. You can effectively have a conversation asking for information and it can intelligently look through your business domain and respond with answers in a naturally conversational way. - Source: dev.to / over 1 year ago
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ProProfs Knowledge Base mentions (0)

We have not tracked any mentions of ProProfs Knowledge Base yet. Tracking of ProProfs Knowledge Base recommendations started around Mar 2021.

What are some alternatives?

When comparing Amazon Kendra and ProProfs Knowledge Base, you can also consider the following products

ElasticSearch - Elasticsearch is an open source, distributed, RESTful search engine.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Algolia - Algolia's Search API makes it easy to deliver a great search experience in your apps & websites. Algolia Search provides hosted full-text, numerical, faceted and geolocalized search.

Kbee - Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.

Curiosity.ai - Find everything everywhere: Curiosity puts all your information at your fingertips so you can focus and get more done.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.