Software Alternatives & Reviews

Amazon Connect VS Plivo

Compare Amazon Connect VS Plivo and see what are their differences

Amazon Connect logo Amazon Connect

A self-service, cloud-based call center 📞

Plivo logo Plivo

Plivo simplifies your customer engagement.
  • Amazon Connect Landing page
    Landing page //
    2021-11-02
  • Plivo Landing page
    Landing page //
    2023-04-18

Plivo simplifies customer engagement for leading brands like IBM, MercadoLibre, OneLogin and Zomato. Plivo’s suite of AI-driven solutions integrate seamlessly across multiple channels and enable businesses to acquire, service, and grow their global customer base. Founded in 2011, Plivo's offerings encompass programmable messaging and voice calls, OTP verification, loyalty marketing, contact center, and sales engagement.

Amazon Connect videos

Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks

More videos:

  • Review - Amazon Connect Webinar - Create an Exceptional Contact Center Experience on AWS

Plivo videos

Building highly scalable web services with Gevent experiences at Plivo

More videos:

  • Tutorial - Setup Plivo with tSMS - Tutorial

Category Popularity

0-100% (relative to Amazon Connect and Plivo)
Communication
16 16%
84% 84
Enterprise Communication
100 100%
0% 0
Messaging
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon Connect and Plivo

Amazon Connect Reviews

We have no reviews of Amazon Connect yet.
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Plivo Reviews

  1. A Great App for Businesses of all sizes

    I would recommend this to someone looking for a way to automate outbound calls. You don't need a developer, Plivo does all the heavy lifting for you. I use it for all my marketing needs and it has made my life so much easier. I have used it for a couple of years now, and I am always pleased with the quality of service and support.

    🏁 Competitors: Alvaria, Bandwidth
    👍 Pros:    Well designed|Easy to use
    👎 Cons:    Loading speed

Textverified Alternatives – Nonvoipusapp.com & 6 more
Plivo is a communication platform that offers SMS and voice services for businesses. It provides APIs that enable developers to integrate phone number verification and two-factor authentication seamlessly into their applications. Plivo’s user-friendly interface and scalable solutions make it a compelling alternative to Textverified.com.
15 Best Twilio Alternatives 2022
The biggest difference between Twilio and Plivo is that Plivo can help you save a lot more money in the long run. Yet you can as easily set everything up and keep it hosted in the cloud without worrying about security or data loss.
Top 10 Best Twilio Alternative Free In 2022
The biggest difference between Twilio and Plivo is that Plivo can assist you save a lot more money in the long run. Yet you can as easily set whatever up and keep it hosted in the cloud without worrying about security or information loss.

Social recommendations and mentions

Based on our record, Amazon Connect should be more popular than Plivo. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon Connect mentions (8)

  • Being Data-Driven is a Mindset Shift
    Amazon Connect (cloud contact center). - Source: dev.to / about 1 year ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago
  • Amazon to Close 4 of Its 5 US Call Centers, Shifts to Work-from-Home
    I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago
  • Gotta love the messaging
    One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: over 1 year ago
  • Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary
    1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / over 2 years ago
View more

Plivo mentions (1)

  • Asyncio, twisted, tornado, gevent walk into a bar
    This is so nostalgic. I actually met my cofounder on github due to a discussion on twisted vs gevent back in 2011. I had my inital code in twisted and he wrote the gevent piece. Fast forward 12 years and we still use gevent at http://plivo.com :) Some of our initial code snippets: # Twisted. - Source: Hacker News / 8 months ago

What are some alternatives?

When comparing Amazon Connect and Plivo, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Twilio - Brings voice and messaging to your web and mobile applications.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.