Software Alternatives & Reviews

Plivo VS Five9

Compare Plivo VS Five9 and see what are their differences

Plivo logo Plivo

Plivo simplifies your customer engagement.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Plivo Landing page
    Landing page //
    2023-04-18

Plivo simplifies customer engagement for leading brands like IBM, MercadoLibre, OneLogin and Zomato. Plivo’s suite of AI-driven solutions integrate seamlessly across multiple channels and enable businesses to acquire, service, and grow their global customer base. Founded in 2011, Plivo's offerings encompass programmable messaging and voice calls, OTP verification, loyalty marketing, contact center, and sales engagement.

  • Five9 Landing page
    Landing page //
    2023-05-12

Plivo videos

Building highly scalable web services with Gevent experiences at Plivo

More videos:

  • Tutorial - Setup Plivo with tSMS - Tutorial

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Plivo and Five9)
Communication
40 40%
60% 60
Messaging
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Voice And SMS
100 100%
0% 0

User comments

Share your experience with using Plivo and Five9. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Plivo and Five9

Plivo Reviews

  1. A Great App for Businesses of all sizes

    I would recommend this to someone looking for a way to automate outbound calls. You don't need a developer, Plivo does all the heavy lifting for you. I use it for all my marketing needs and it has made my life so much easier. I have used it for a couple of years now, and I am always pleased with the quality of service and support.

    🏁 Competitors: Alvaria, Bandwidth
    👍 Pros:    Well designed|Easy to use
    👎 Cons:    Loading speed

Textverified Alternatives – Nonvoipusapp.com & 6 more
Plivo is a communication platform that offers SMS and voice services for businesses. It provides APIs that enable developers to integrate phone number verification and two-factor authentication seamlessly into their applications. Plivo’s user-friendly interface and scalable solutions make it a compelling alternative to Textverified.com.
15 Best Twilio Alternatives 2022
The biggest difference between Twilio and Plivo is that Plivo can help you save a lot more money in the long run. Yet you can as easily set everything up and keep it hosted in the cloud without worrying about security or data loss.
Top 10 Best Twilio Alternative Free In 2022
The biggest difference between Twilio and Plivo is that Plivo can assist you save a lot more money in the long run. Yet you can as easily set whatever up and keep it hosted in the cloud without worrying about security or information loss.

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Social recommendations and mentions

Five9 might be a bit more popular than Plivo. We know about 1 link to it since March 2021 and only 1 link to Plivo. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Plivo mentions (1)

  • Asyncio, twisted, tornado, gevent walk into a bar
    This is so nostalgic. I actually met my cofounder on github due to a discussion on twisted vs gevent back in 2011. I had my inital code in twisted and he wrote the gevent piece. Fast forward 12 years and we still use gevent at http://plivo.com :) Some of our initial code snippets: # Twisted. - Source: Hacker News / 9 months ago

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

What are some alternatives?

When comparing Plivo and Five9, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs