Amazon Connect VS Nexmo

Compare Amazon Connect VS Nexmo and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured

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Amazon Connect

A self-service, cloud-based call center 📞

Nexmo

Nexmo is a simple two way SMS API with global reach and wholesale rates

Landing page //
2021-11-02

Landing page //
2023-10-05

Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks

Nexmo videos

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Nexmo vs Tatango | Who's Better for SMS Marketing?

Category Popularity

0-100% (relative to Amazon Connect and Nexmo)

Amazon Connect

Nexmo

Communication

14 14%

Communication

86% 86

Enterprise Communication

100 100%

Enterprise Communication

0% 0

Messaging

0 0%

Messaging

100% 100

Customer Support

100 100%

Customer Support

0% 0

User comments

Share your experience with using Amazon Connect and Nexmo. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon Connect and Nexmo

Amazon Connect Reviews

We have no reviews of Amazon Connect yet.
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Nexmo Reviews

Textverified Alternatives – Nonvoipusapp.com & 6 more

Nexmo, now part of the Vonage brand, is another reputable choice for SMS and phone verification services. It offers APIs that allow businesses to verify users’ phone numbers and send time-sensitive notifications securely. Nexmo’s reliable infrastructure and global coverage make it a viable alternative for businesses looking to implement verification solutions.

Source: nonvoipusapp.com

Social recommendations and mentions

Based on our record, Amazon Connect seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon Connect mentions (8)

Being Data-Driven is a Mindset Shift
Amazon Connect (cloud contact center). - Source: dev.to / about 1 year ago
GPT-Powered chatbot over the phone - Try it, and see how it was built
Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago
Amazon to Close 4 of Its 5 US Call Centers, Shifts to Work-from-Home
I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago
Gotta love the messaging
One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: over 1 year ago
Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary
1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / over 2 years ago