Software Alternatives, Accelerators & Startups

ALVAO VS ServiceNow

Compare ALVAO VS ServiceNow and see what are their differences

ALVAO logo ALVAO

ITIL-compliant ITSM and ITAM solutions for SMBs. Service Desk and IT Asset Management software developed for Microsoft 365.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • ALVAO
    Image date //
    2024-03-13

ALVAO's comprehensive ITSM platform integrates Service Desk and IT Asset Management, simplifying daily IT operations with digital workflows and no-code automation for incident, problem, change, and release management, as well as IT asset tracking and asset lifecycle management. Data-driven insights enable process improvements and updated asset data helps you uncover potential safety issues and cost savings. Additionally, ALVAO's unique license model allows you to extend these capabilities beyond IT agenda to other departments at no extra cost, maximizing your software investment and reducing cost.

  • ServiceNow Landing page
    Landing page //
    2022-07-12

ALVAO videos

IT Service Management designed for Microsoft 365

ServiceNow videos

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to ALVAO and ServiceNow)
IT Service Management
12 12%
88% 88
Help Desk
0 0%
100% 100
ITSM
100 100%
0% 0
Project Management
0 0%
100% 100

Questions and Answers

As answered by people managing ALVAO and ServiceNow.

Which are the primary technologies used for building your product?

ALVAO's answer

We develop our products mainly in C#, JavaScript, and Microsoft SQL.

How would you describe your primary audience?

ALVAO's answer

Medium-sized company (200-2000 employees) using a wide range of Microsoft products.

Why should a person choose your product over its competitors?

ALVAO's answer

In addition to providing one of the best ITSM solutions for Microsoft 365 with advanced IT asset management features, we are highly customer-centric. To us, our customer is not just a number in a database, but an equal business partner.

What makes your product unique?

ALVAO's answer

The product is primarily designed for Microsoft-centric companies and users using Microsoft products. Therefore, all aspects align with this philosophy, including UI, UX, and much of the back-end. The tool is fully integrated into commonly used Microsoft products such as Teams, Outlook, and SharePoint to ensure that our customers can use its full potential.

Who are some of the biggest customers of your product?

ALVAO's answer

HaloITSM, Hornbill, Freshservice, SysAid, Jira, Lansweeper

What's the story behind your product?

ALVAO's answer

We have been on the IT market since our inception, founded by two graduates, over 20 years ago. During that time, we have done more than 1,000 successful implementations in medium-sized and large companies, such as Linet, Hartmann Rico or oncomed.

User comments

Share your experience with using ALVAO and ServiceNow. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare ALVAO and ServiceNow

ALVAO Reviews

We have no reviews of ALVAO yet.
Be the first one to post

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ALVAO mentions (0)

We have not tracked any mentions of ALVAO yet. Tracking of ALVAO recommendations started around Mar 2024.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing ALVAO and ServiceNow, you can also consider the following products

Jira Service Management - Jira Service Management is an online development platform that facilitates users with multiple services.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HaloITSM - You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.