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ALVAO

ITIL-compliant ITSM and ITAM solutions for SMBs. Service Desk and IT Asset Management software developed for Microsoft 365.

ALVAO's comprehensive ITSM platform integrates Service Desk and IT Asset Management, simplifying daily IT operations with digital workflows and no-code automation for incident, problem, change, and release management, as well as IT asset tracking and asset lifecycle management. Data-driven insights enable process improvements and updated asset data helps you uncover potential safety issues and cost savings. Additionally, ALVAO's unique license model allows you to extend these capabilities beyond IT agenda to other departments at no extra cost, maximizing your software investment and reducing cost.

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#ITSM #IT Service Management #IT Asset Management #Software Asset Management #Help Desk And Ticketing #Ticketing System

ALVAO Reviews and details

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  • ALVAO
    Image date //
    2024-03-13

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IT Service Management designed for Microsoft 365

Questions & Answers

As answered by people managing ALVAO.

  1. Which are the primary technologies used for building your product?

    We develop our products mainly in C#, JavaScript, and Microsoft SQL.

  2. How would you describe your primary audience?

    Medium-sized company (200-2000 employees) using a wide range of Microsoft products.

  3. Why should a person choose ALVAO over its competitors?

    In addition to providing one of the best ITSM solutions for Microsoft 365 with advanced IT asset management features, we are highly customer-centric. To us, our customer is not just a number in a database, but an equal business partner.

  4. What makes ALVAO unique?

    The product is primarily designed for Microsoft-centric companies and users using Microsoft products. Therefore, all aspects align with this philosophy, including UI, UX, and much of the back-end. The tool is fully integrated into commonly used Microsoft products such as Teams, Outlook, and SharePoint to ensure that our customers can use its full potential.

  5. Who are some of the biggest customers of ALVAO?

    HaloITSM, Hornbill, Freshservice, SysAid, Jira, Lansweeper

  6. What's the story behind ALVAO?

    We have been on the IT market since our inception, founded by two graduates, over 20 years ago. During that time, we have done more than 1,000 successful implementations in medium-sized and large companies, such as Linet, Hartmann Rico or oncomed.

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This is an informative page about ALVAO. You can review and discuss the product here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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