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AJ Helpdesk VS UseResponse

Compare AJ Helpdesk VS UseResponse and see what are their differences

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The platform for exceptional customer service at scale. featured
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  2. » Videos
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AJ Helpdesk logo AJ Helpdesk

For Smarter E-Support

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • AJ Helpdesk Landing page
    Landing page //
    2019-10-12
  • UseResponse Landing page
    Landing page //
    2023-10-10

AJ Helpdesk videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to AJ Helpdesk and UseResponse)

AJ Helpdesk

UseResponse

Customer Support
4 4%
Customer Support
96% 96
Customer Feedback
0 0%
Customer Feedback
100% 100
Help Desk
4 4%
Help Desk
96% 96
DevOps Tools
100 100%
DevOps Tools
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AJ Helpdesk and UseResponse

AJ Helpdesk Reviews

We have no reviews of AJ Helpdesk yet.
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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Social recommendations and mentions

Based on our record, AJ Helpdesk seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AJ Helpdesk mentions (2)

  • Please Help! All Valuable items Missing from Inventory
    It was a while ago, but I think I went on the aj website and got their new email. I also tried messaging them in their old support email and it didnt work so you're not alone lol. But I'm pretty sure the new one is listed around here https://help.animaljam.com/hc/en-us. Source: almost 3 years ago
  • How do I contact animal jam?
    Then go to https://help.animaljam.com/hc/en-us. Source: about 3 years ago

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

What are some alternatives?

When comparing AJ Helpdesk and UseResponse, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Upvoty - User feedback in 1 simple overview 🔥

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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