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Airtable VS Salesforce Service Cloud

Compare Airtable VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Airtable logo Airtable

Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Airtable Landing page
    Landing page //
    2023-10-19
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Airtable videos

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Airtable Review | Features, Pricing & Team Use

More videos:

  • Tutorial - Airtable API Tutorial With cURL and JavaScript
  • Review - Airtable vs. Google Sheets
  • Review - airtable review

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Airtable and Salesforce Service Cloud)

Airtable

Salesforce Service Cloud

Project Management
100 100%
Project Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
No Code
100 100%
No Code
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Airtable and Salesforce Service Cloud

Airtable Reviews

  1. Airtable: Spreadsheets + Databases = Efficiency

    Airtable is a powerful cloud-based software that combines spreadsheets and databases, offering real-time collaboration and customizable features for efficient task management1.

    🏁 Competitors: monday.com, ClickUp, Smartsheet
    👍 Pros:    Free forever plan and affordable paid options starting at $10 per month.|Visually appealing and user-friendly interface.|Pre-made templates for easy setup and use.|Real-time collaboration and communication.|Customizable features for task management.
    👎 Cons:    Limited project customization without a paid plan.|Top-tier accounts required for gantt tools.|May take time to learn and grasp advanced features.
Breeze triumphs over Airtable for every user
Airtable has a steep learning curve. For new users, especially those not familiar with databases or spreadsheets, Airtable's interface and functionalities is challenging to grasp. You don't need any training to use Breeze - it has a simple and user friendly user interface with a clear workflow.
Source: www.breeze.pm
The Ultimate List of 20 Best AI Work Management Tools
Airtable AI: Airtable employs AI to analyze and categorize data, automating data creation and enhancing data organization, allowing teams to extract insights and make data-driven decisions more effectively.
Source: ppm.express
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Airtable compared to ClickUp: Both Airtable and ClickUp are great for automating and managing projects. However, Airtable gives more flexible integrations that offer more than project management.
Source: ayanza.com
The Flexible, Customizable and Cost-Effective Airtable Alternative
Trying to adapt to many confusing features that you do not even use in a powerful project management tool will distract you from taking quick actions. However, the key feature expected from the Airtable and Airtable alternatives is that it saves you from complex online spreadsheets and speeds up to you.Otherwise, it will be no different than using another version of Excel,...
Source: www.retable.io
Zapier: The $5B unbundling opportunity
Airtable and Reclaim have replaced many integration use-cases by creating feature-rich versions of the products most commonly involved in Zapier integrations (spreadsheets and calendars respectively).
Source: www.georgesequeira.com

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Social recommendations and mentions

Based on our record, Airtable seems to be more popular. It has been mentiond 129 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Airtable mentions (129)

  • Growing a side-project to 100k Unique Visitors in one week
    For the backend, I opted for Airtable as a database. It's a simple, no-code solution that I've used before. It's not the most powerful database, but it's perfect for a project like this. I could easily add, edit, and delete records, and it has an embeddable form functionality that I used for user submissions. - Source: dev.to / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Airtable.com — Looks like a spreadsheet, but it's a relational database unlimited bases, 1,200 rows/base, and 1,000 API requests/month. - Source: dev.to / 4 months ago
  • How to generate links to a record to view it in an Interface?
    The ?XXXXX part of the URL identifies the type of interface page it is. Just copy that and then your formula is just "https://airtable.com.../...?XXXXXX=" & RECORD_ID() I'm not sure it works in every type of interface page (where you've started from a blank page for example). There has to be something to identify the record viewed from the page, if you see what I mean. Source: 10 months ago
  • Working on a personal app for data tracking. looking for suggestions
    So I started building something on airtable.com that would allow me to easily track updates for each batch. What in your experience would make sense to track that I may be missing? Source: 11 months ago
  • Writers, could you give tips on how you plan a fic
    For character sheets, timelines and having records of chapters and scenes, I really really love Airtable. I have some examples here. Source: 12 months ago
View more

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing Airtable and Salesforce Service Cloud, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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