Airtable VS Freshservice

Airtable Reviews

1. Sanjana Shah

   | Data Scientist at Boston Institute of Analytics | about 2 months ago
   Airtable: Spreadsheets + Databases = Efficiency

   Airtable is a powerful cloud-based software that combines spreadsheets and databases, offering real-time collaboration and customizable features for efficient task management1.

   🏁 Competitors: monday.com, ClickUp, Smartsheet

   👍 Pros:    Free forever plan and affordable paid options starting at $10 per month.|Visually appealing and user-friendly interface.|Pre-made templates for easy setup and use.|Real-time collaboration and communication.|Customizable features for task management.

   👎 Cons:    Limited project customization without a paid plan.|Top-tier accounts required for gantt tools.|May take time to learn and grasp advanced features.

Freshservice Reviews

Airtable mentions (129)

• Growing a side-project to 100k Unique Visitors in one week

  For the backend, I opted for Airtable as a database. It's a simple, no-code solution that I've used before. It's not the most powerful database, but it's perfect for a project like this. I could easily add, edit, and delete records, and it has an embeddable form functionality that I used for user submissions. - Source: dev.to / about 2 months ago

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Airtable.com — Looks like a spreadsheet, but it's a relational database unlimited bases, 1,200 rows/base, and 1,000 API requests/month. - Source: dev.to / 3 months ago

• How to generate links to a record to view it in an Interface?

  The ?XXXXX part of the URL identifies the type of interface page it is. Just copy that and then your formula is just "https://airtable.com.../...?XXXXXX=" & RECORD_ID() I'm not sure it works in every type of interface page (where you've started from a blank page for example). There has to be something to identify the record viewed from the page, if you see what I mean. Source: 9 months ago

• Working on a personal app for data tracking. looking for suggestions

  So I started building something on airtable.com that would allow me to easily track updates for each batch. What in your experience would make sense to track that I may be missing? Source: 9 months ago

• Writers, could you give tips on how you plan a fic

  For character sheets, timelines and having records of chapters and scenes, I really really love Airtable. I have some examples here. Source: 10 months ago

Freshservice mentions (3)

• Outlook Helpdesk Form

  If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago

• Low Hanging Fruit - Recommendations for Ticketing System????

  FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago

• SchoolDude as a help desk / ticketing system.

  If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago