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Aircall VS LoopMessage

Compare Aircall VS LoopMessage and see what are their differences

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Contents:
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  3. » Reviews
  4. » Alternatives

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

LoopMessage logo LoopMessage

LoopMessage is a perfect macOS tool for personalized mass messaging via iMessage/SMS, WhatsApp, Facebook Messenger, Telegram, Viber, and Skype.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • LoopMessage Landing page
    Landing page //
    2023-03-28

LoopMessage is a perfect macOS tool for messaging marketing. You can send personalized bulk messages via iMessage/SMS, WhatsApp, Facebook Messenger, Telegram, Viber, and Skype in 4 steps:

  1. Compose message
  2. Select recipients
  3. Choose the sending mode
  4. Press "Start"

Easy peasy, right?

What are the benefits of using LoopMessage for bulk distribution?

—By sending messages via iMessage, your customers will receive authentic blue chat bubble messages with modern previews.

—You can send a message via iMessage by specifying the recipient's e-mail. If he has an iCloud account created on this mail, he will also receive a message.

—If you need to send messages to recipients in different countries, now you don't have to worry about roaming for SMS, since messaging via iMessage or IMs does not depend on your cellular provider.

Who using our product?

—iOS/macOS-only app owners. This way, they have a 100% relevant audience of users who already have iMessage installed.

—People who provide personalized services and need to be in touch with their clients. For example, teachers, fitness trainers, consultants are those who need to constantly stay in touch with their audience and send messages every day. Previously these people spent several hours a day on messaging, now it takes 5 mins.

—Business owners who are often notifying their customers about product updates, new sales, and promotions, or any other event that may be of interest to their audience.

Aircall

Website
aircall.io
Pricing URL
Official Aircall Pricing
$ Details
-
Platforms
-
Release Date
2014 January
Startup details
Country
France
State
Ile-de-France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499
Edit details

LoopMessage

Website
loopmessage.com
Pricing URL
Official LoopMessage Pricing
$ Details
freemium $20.99 / Monthly (Full access)
Platforms
Mac OSX
Release Date
-
Edit details

Aircall features and specs

  • Ease of Use
    Aircall offers an intuitive and user-friendly interface that simplifies the onboarding process and daily use for teams of any size.
  • Integration Capabilities
    Aircall seamlessly integrates with a variety of popular CRM and help desk software, enhancing productivity and enabling better workflow automation.
  • Scalability
    The platform is scalable to support growing businesses, allowing easy addition of new users and phone lines without major system overhauls.
  • Remote Work Support
    Aircall facilitates remote work by offering features like virtual phone numbers, call forwarding, and the ability to make calls from any location with internet access.
  • Analytics and Reporting
    Provides detailed analytics and reporting features that help businesses monitor call performance, track KPIs, and make informed decisions.

Possible disadvantages of Aircall

  • Cost
    Aircall can be relatively expensive, particularly for smaller businesses, with pricing plans that may not suit tight budgets.
  • Call Quality Issues
    Some users have reported intermittent call quality issues, including dropped calls and poor audio quality, which can affect customer satisfaction.
  • Limited Customization
    The platform offers limited customization options for certain features, which may not meet the specific needs of all businesses.
  • Customer Support
    While generally helpful, customer support can sometimes be slow to respond, leading to delays in resolving urgent issues.
  • Dependency on Internet
    As a cloud-based solution, the quality and reliability of Aircall's service are highly dependent on the internet connection, making it less reliable in areas with poor connectivity.

LoopMessage features and specs

  • User-Friendly Interface
    LoopMessage offers an intuitive and easy-to-navigate interface, making it simple for users to manage their messaging communications effectively.
  • Real-time Messaging
    It provides real-time messaging capabilities, allowing for instantaneous communication which is crucial for both personal and business purposes.
  • Cross-Platform Support
    LoopMessage is available on multiple platforms (iOS, Android, web), ensuring users can stay connected regardless of the device they are using.
  • Customizable Notifications
    Users can customize notifications to ensure they receive alerts for only the messages that matter, enhancing the app's usability and reducing interruptions.
  • Integration with Other Tools
    The service integrates well with various other productivity and communication tools, making it a versatile choice for users who rely on multiple apps for their workflow.

Possible disadvantages of LoopMessage

  • Limited Offline Functionality
    LoopMessage requires an internet connection, which may restrict its use in areas with poor connectivity or for users who prefer offline messaging options.
  • Subscription Costs
    There may be costs associated with certain features or higher usage tiers, which could be a downside for budget-conscious users or small businesses.
  • Data Privacy Concerns
    As with any messaging service, there could be concerns around how user data is handled and protected, particularly for users sensitive about their privacy.
  • Potential Learning Curve
    While the interface is user-friendly, some users might find there is an initial learning curve to understanding all its features and settings.
  • Dependency on Third-Party Integrations
    Reliance on third-party integrations could be a con if these services experience outages or if the integrations have compatibility issues, affecting LoopMessage's functionality.

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

LoopMessage videos

+ Add

LoopMessage App Intro

Category Popularity

0-100% (relative to Aircall and LoopMessage)

Aircall

LoopMessage

Communication
100 100%
Communication
0% 0
Messaging
0 0%
Messaging
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
SMS Marketing
0 0%
SMS Marketing
100% 100

User comments

Share your experience with using Aircall and LoopMessage. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and LoopMessage

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

LoopMessage Reviews

We have no reviews of LoopMessage yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Aircall should be more popular than LoopMessage. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: almost 2 years ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 3 years ago

LoopMessage mentions (1)

What are some alternatives?

When comparing Aircall and LoopMessage, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

IG MASS DMS - Seamlessly reach any target audience by using our mass dm software.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Porterhouse - Send mass iMessage and SMS texts from your existing number with a single click!

CloudTalk - Work locally, grow globally

TextBlast Bulk SMS - Send personalized mass messages easily

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