Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.
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Condens.io might be a bit more popular than Aircall. We know about 3 links to it since March 2021 and only 3 links to Aircall. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
Aircall, that you can use to automate your phone calls process. Source: over 2 years ago
Https://dovetailapp.com/ and https://condens.io/ (both excellent and specifically focused on user research). Source: almost 2 years ago
Other options include EnjoyHQ, Aurelius, and Condens. Out of those 3, I tried Condens last year and gave up on it, because the transcription quality was sub-par. When we were considering which tool to use earlier this year, the video montage option and the ability to do the analysis fully from the tool swayed us, and we ended up picking Dovetail. So it really depends on what you want the repository to do, support... Source: over 2 years ago
Look at Condens. We demo’d it last year. I like it a lot as a tool to aid in synthesis. Didn’t end up going with it because it didn’t meet all of our requirements as a team, but I was still very impressed. Source: about 3 years ago
Dialpad - Switch is a cloud-based phone system built for Google Apps users.
Dovetail - Mobile Cloud-Based Dental Software
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
EnjoyHQ - A customer research platform for product teams
CloudTalk - Work locally, grow globally
UserBit - A full-stack qualitative research platform for UX & product teams.