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Agiloft VS Freshsales CRM

Compare Agiloft VS Freshsales CRM and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Agiloft logo Agiloft

Agiloft is a provider of applications for Help Desk, Contract Management, Custom Workflow, and more.

Freshsales CRM logo Freshsales CRM

A full-fledged CRM for high-velocity sales teams.
  • Agiloft Landing page
    Landing page //
    2023-05-10
  • Freshsales CRM Landing page
    Landing page //
    2024-05-06

Agiloft features and specs

  • Flexibility
    Agiloft is highly customizable, allowing users to tailor workflows and processes to meet their specific organizational needs without the need for extensive coding.
  • Integrations
    Agiloft provides strong integration capabilities with various enterprise systems such as CRM, ERP, and more, facilitating seamless data exchange and workflow.
  • User-Friendly Interface
    The platform offers an intuitive and user-friendly interface, which can help improve user adoption and reduce the learning curve for new users.
  • Comprehensive Features
    Agiloft includes a wide range of features such as contract management, workflow automation, and compliance management, making it a versatile tool for many business needs.
  • Scalability
    The platform is scalable and can support businesses of various sizes, from small enterprises to large organizations.
  • Strong Security
    Agiloft has robust security measures in place, including data encryption, access controls, and compliance with various industry standards to protect sensitive information.
  • Customer Support
    Agiloft offers extensive customer support, including a detailed knowledge base, training resources, and dedicated support teams to assist with any issues.

Possible disadvantages of Agiloft

  • Complexity
    The extensive customization options can be overwhelming for some users, potentially requiring professional services or additional training to fully leverage all functionalities.
  • Cost
    While Agiloft offers a robust set of features, it can be expensive, particularly for small businesses with limited budgets. The cost can increase with the need for more advanced features or additional users.
  • Implementation Time
    Due to its flexibility and customization options, the initial setup and implementation can take longer compared to more out-of-the-box solutions.
  • User Interface Design
    While functional, the user interface design may appear dated to some users, which could affect user experience and overall satisfaction.
  • Performance
    Some users have reported occasional performance issues, particularly with larger datasets or more complex workflows.
  • Integration Complexity
    While integration capabilities are a strength, they can also be complex to set up and manage, potentially requiring additional technical expertise.

Freshsales CRM features and specs

  • Ease of Use
    Freshsales CRM has an intuitive and user-friendly interface that allows users to navigate through the system with minimal training.
  • Customization
    Offers extensive customization options for fields, pipelines, and workflows, allowing businesses to tailor the CRM to their specific needs.
  • Integrations
    Seamlessly integrates with a variety of other software and tools, including email, calendar, and marketing automation platforms.
  • Automation
    Provides robust automation features, enabling users to automate repetitive tasks and workflows, which increases efficiency.
  • Communication Tools
    Includes built-in communication tools such as email, phone, and chat, allowing for centralized communication within the CRM.
  • Reporting and Analytics
    Offers powerful reporting and analytics tools that help users make data-driven decisions by providing insights into sales performance and customer interactions.
  • Affordable Pricing
    Provides a range of pricing plans, including a free tier, making it accessible for small and medium-sized businesses.
  • Mobile App
    Features a mobile application that lets users access and manage their CRM data on the go.

Analysis of Agiloft

Overall verdict

  • Agiloft is generally considered a good platform for businesses seeking contract lifecycle management solutions.

Why this product is good

  • Agiloft is highly regarded for its customizable and flexible platform that can be tailored to various business needs. Users appreciate its robust automation capabilities, ease of use, and strong customer support. It is particularly beneficial for organizations looking to streamline their contract management processes and improve compliance.

Recommended for

  • Businesses needing comprehensive contract management solutions
  • Organizations seeking customizable software to fit specific processes
  • Teams looking for a scalable platform to grow with their company
  • Companies that prioritize automation and workflow efficiency

Analysis of Freshsales CRM

Overall verdict

  • Freshsales CRM is generally well-regarded for its ease of use and comprehensive functionality. It is considered a strong contender in the CRM market, particularly for small to medium-sized businesses looking for an all-in-one solution.

Why this product is good

  • Freshsales CRM is often considered a good choice for businesses due to its intuitive user interface, robust features, and seamless integration with other Freshworks products. It offers automation tools, AI-powered insights, and customization options that help streamline the sales process and increase efficiency.

Recommended for

    Freshsales CRM is recommended for small to medium-sized businesses, sales teams looking for an easy-to-use platform with extensive features, and companies that are already using other products within the Freshworks ecosystem.

Agiloft videos

+ Add

Elevate Contracts and Empower Your Legal Team with Agiloft CLM

More videos:

  • Demo - Agiloft Contract Management Software Demonstration
  • Review - Agiloft Admin Training Overview

Freshsales CRM videos

+ Add

Freshsales CRM Tool Review, Pricing, and Features

More videos:

  • Demo - Freshsales CRM Demo
  • Demo - Freshsales CRM Demo | Freshsales Explained in Under 7 Minutes
  • Tutorial - FreshSales CRM Tutorial in 2024: How To Use FreshWorks CRM
  • Review - Freshsales CRM Honest Review - Watch Before Using
  • Demo - Freshsales CRM Demo & Full Overview

Category Popularity

0-100% (relative to Agiloft and Freshsales CRM)

Agiloft

Freshsales CRM

Help Desk
100 100%
Help Desk
0% 0
CRM
0 0%
CRM
100% 100
Contract Management
100 100%
Contract Management
0% 0
Sales
0 0%
Sales
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Agiloft and Freshsales CRM

Agiloft Reviews

Top 10 AI-Powered CLM Platforms in 2025: Why Legitt AI Stands Alone as the Only True AI-Native Platform
Agiloft is known for flexibility and customization. It has started embedding AI for contract search, analytics, and metadata extraction.
Source: legittai.com

Freshsales CRM Reviews

Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
Freshsales is a reliable Copper alternative that can help you grow your business. This sales-focused CRM solution provides you the capabilities to optimize your sales cycle and maximize your revenue. Freshsales helps automate time-consuming tasks so you can focus more on forming stronger relationships with your customers. It unifies customer data to help you get complete...
Source: www.bigcontacts.com
8 Best CRM for eCommerce Business in 2019
Freshsales has made a name for itself in the CRM user experience department, with its simple and easy-to-use interface. But that’s not all Freshsales CRM does. It does away with the need for bulky setup procedures and integrations that take hours to be up and running. It collates all the functions of a legacy CRM system and gives eCommerce firms a dynamic solution to manage...
Source: www.softwaresuggest.com
Looking for a Salesforce alternative?
Try Freshworks CRM (formerly Freshsales)—one of the best Salesforce alternatives that costs less and scales with you as you grow.
Source: www.freshworks.com

Social recommendations and mentions

Based on our record, Freshsales CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Agiloft mentions (0)

We have not tracked any mentions of Agiloft yet. Tracking of Agiloft recommendations started around Mar 2021.

Freshsales CRM mentions (1)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / about 3 years ago

What are some alternatives?

When comparing Agiloft and Freshsales CRM, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zoho CRM - Omnichannel CRM for Businesses of all sizes

PandaDoc - Boost your revenue with PandaDoc. A document automation tool that delivers higher close rates and shorter sales cycles. We've helped over 30,000+ companies.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

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