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8x8 Cloud Contact Center VS NICE inContact CXone

Compare 8x8 Cloud Contact Center VS NICE inContact CXone and see what are their differences

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8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.

NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26

8x8 Cloud Contact Center videos

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NICE inContact CXone videos

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NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

Category Popularity

0-100% (relative to 8x8 Cloud Contact Center and NICE inContact CXone)

8x8 Cloud Contact Center

NICE inContact CXone

Communication
76 76%
Communication
24% 24
VoIP
100 100%
VoIP
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing 8x8 Cloud Contact Center and NICE inContact CXone, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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