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8x8 Cloud Contact Center VS Genesys PureCloud

Compare 8x8 Cloud Contact Center VS Genesys PureCloud and see what are their differences

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8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.

Genesys PureCloud logo Genesys PureCloud

Utilities, Application Utilities, and Contact Management
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23
  • Genesys PureCloud Landing page
    Landing page //
    2023-07-25

8x8 Cloud Contact Center videos

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Genesys PureCloud videos

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Genesys PureCloud User Training

Category Popularity

0-100% (relative to 8x8 Cloud Contact Center and Genesys PureCloud)

8x8 Cloud Contact Center

Genesys PureCloud

Communication
76 76%
Communication
24% 24
Customer Support
0 0%
Customer Support
100% 100
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
76 76%
Enterprise Communication
24% 24

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What are some alternatives?

When comparing 8x8 Cloud Contact Center and Genesys PureCloud, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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