Software Alternatives, Accelerators & Startups

8x8 Cloud Contact Center VS CallShaper

Compare 8x8 Cloud Contact Center VS CallShaper and see what are their differences

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.

CallShaper logo CallShaper

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23
  • CallShaper Landing page
    Landing page //
    2023-07-21

8x8 Cloud Contact Center videos

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CallShaper videos

CallShaper Cloud-Based Hosted Dialing Platform Overview

More videos:

  • Review - Reporting : CallShaper's Hosted Dialing Platform (Cloud Based) - Customer Contact Solutions
  • Review - Scorecards : CallShaper's Predictive Dialing Platform (Cloud Based) - Virtual Service Center

Category Popularity

0-100% (relative to 8x8 Cloud Contact Center and CallShaper)
Communication
84 84%
16% 16
VoIP
79 79%
21% 21
Enterprise Communication
100 100%
0% 0
Phone System
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 8x8 Cloud Contact Center and CallShaper

8x8 Cloud Contact Center Reviews

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CallShaper Reviews

Best Call Center Software: The Complete List (2020 Update)
CallShaper helps with increased agent efficiency, measuring performance, and hosts everything in the cloud. They provide reporting tools, campaign management tools, integrations, and stellar supervisor applications that all help improve call center procedures.

What are some alternatives?

When comparing 8x8 Cloud Contact Center and CallShaper, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

uContact - uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.