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Cliengo is a Chatbot platform that converts the website visitors into qualified leads.
#Customer Support #Live Chat #Customer Service
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Do You Dream Up is a self-service, automated chat solutions for support.
#Customer Support #Live Chat #Help Desk
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Inforobo is an automated assistant chatbot platform and artificially intelligent response system...
#CRM #Business & Commerce #Customer Support
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ServiceAide provides cloud based Enterprise Service Management SolutionsPricing:
- Paid
- $60.0 (Per Seat)
#Help Desk #Customer Support #ITSM
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VirtualSpirits offers automatic chat and live chat software that helps businesses to convert visitors into leads and customers.
#Customer Support #Live Chat #Help Desk
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Parature is a web-based customer management tool. Control your image and customer service with Parature's interactive customer relations.
#Internal Knowledgebase #WiKi #Web Service Automation
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Transversal offers cloud-based knowledge management solutions.
#Internal Knowledgebase #WiKi #Content Collaboration
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NOTE: verint.com KANA Knowledge Management has been discontinued.Tool to manage and share knowledge between agents and customers are ones that are easy to access, update and search.
#Internal Knowledgebase #WiKi #Web Service Automation
Product categories
Summary
The top products on this list are Cliengo, Do You Dream Up, and Inforobo.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Virtual Agent.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
Related categories
If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link.
Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through
the management page. Thanks!