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Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.Pricing:
- Freemium
- Free Trial
- $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)
#Service Desk #Help Desk #Ticketing System
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Issue tracking software for help desk and customer service
#Project Management #Task Management #Git
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Simplify service management and asset management with SolarWinds® Web Help Desk™.
#Service Desk #Help Desk #Incident Management
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ITIL Service Desk and change management software.
#Service Desk #Help Desk #Business & Commerce
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Alerting and On-Call Management for Dev&Ops Teams
#Monitoring Tools #Incident Management #Site Reliability
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Supportbench is a customer service solution that delivers on your promises to customers.
#Help Desk #Customer Support #Customer Service
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appVuze provides Help Desk software for mobile apps and delivers an easy to integrate in-app support platform.
#Help Desk #Customer Support #Customer Service
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xMatters transforms event data into intelligent communication IT teams, avoiding outages and disruptions
#Monitoring Tools #Incident Management #Testing
Product categories
Summary
The top products on this list are ManageEngine ServiceDesk Plus, Issuetrak, and SolarWinds Web Help Desk.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Software for handling and responding to incidents and emergencies.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
Recent Help Desk Posts
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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link.
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the management page. Thanks!