There could be a firewall on your company network that is blocking the installer from reaching the servers. You should be able to bypass the step and download and install anyways, but I would check with your IT department and see if you can get the solidworks.com domain whitelisted. Source: about 1 year ago
Most of the cert tests have practice tests that cover much of what's on the cert test. Check out the solidworks.com site. https://www.solidworks.com/certifications/taking-certified-solidworks-associate-cswp-academic-exam. Source: over 1 year ago
I'm in the same boat. Looking to take the CSWP-API exam, and it gives me a "solidworks.com refuses to connect" error. Source: about 2 years ago
You need a full mediakit of 2018SP03 from your VAR. You cannot download from solidworks.com when the subs is expired. Source: over 2 years ago
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