Top 6 Open-Source Alternatives to Richmond ServiceDesk

Richmond ServiceDesk

Web-based help desk and service management solution providing automated email ticketing, Incident...

The top open-source alternatives to Richmond ServiceDesk are DiamanteDesk, openITCOCKPIT, and Zabbix. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

DiamanteDesk Landing Page
1

DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
openITCOCKPIT Landing Page
2

openITCOCKPIT

openITCOCKPIT is a leading open source monitoring framework based on Naemon (Nagios). In addition it integrates Checkmk and Prometheus. It also offers interfaces to Icinga2, PRTG and opManager to obtain status and performance from them.
Pricing:
- Open Source
- Freemium
- Free Trial
#Monitoring Tools #Log Management #Error Tracking 17 social mentions
Zabbix Landing Page
3

Zabbix

Track, record, alert and visualize performance and availability of IT resources
Pricing:
- Open Source
- Free
#Monitoring Tools #Performance Monitoring #DevOps Tools 5 social mentions
Checkmk Landing Page
4

Checkmk

Checkmk - the software for effective IT monitoring
Pricing:
- Open Source
- Freemium
- Free Trial
- €600.0 / Annually
#Monitoring Tools #Log Management #Incident Management 53 social mentions
Nagios Landing Page
5

Nagios

Complete monitoring and alerting for servers, switches, applications, and services
Pricing:
- Open Source
#Monitoring Tools #Performance Monitoring #Log Management
Helpy.io Landing Page
6

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions