Top 7 Open-Source Alternatives to NICE inContact CXone

NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Product categories

CRM CRM Platforms Call Center Software Chat Chat SDK Cloud Business Telephony Cloud Communications Communication Enterprise Communication Group Chat & Notifications Messaging VoIP

Summary

The top open-source alternatives to NICE inContact CXone are WebRTC, RingCentral, and Amazon Connect. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

WebRTC Landing Page
1

WebRTC

WebRTC is a free, open project that enables web browsers with Real-Time Communications (RTC) capabilities via simple JavaScript APIs. The WebRTC components have been optimized to best serve this purpose.
Pricing:
- Open Source
#Video Conferencing #Group Chat & Notifications #Communication 45 social mentions
RingCentral Landing Page
2

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Pricing:
- Open Source
- Freemium
- Free Trial
- $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
#Communication #VoIP #Cloud Contact Center 3 social mentions
Amazon Connect Landing Page
3

Amazon Connect

A self-service, cloud-based call center 📞
Pricing:
- Open Source
#Communication #Enterprise Communication #Cloud Business Telephony 8 social mentions
Twilio Landing Page
4

Twilio

Brings voice and messaging to your web and mobile applications.
Pricing:
- Open Source
#Communication #Cloud Communications #Customer Engagement
freepbx Landing Page
5

freepbx

FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).
Pricing:
- Open Source
#Communication #VoIP #Enterprise Communication
Bitrix24 Landing Page
6

Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Pricing:
- Open Source
- Freemium
- Free Trial
- $69.0 / Monthly (6 users / 50 GB / CRM+)
#Project Management #Task Management #Communication
Signal Landing Page
7

Signal

Fast, simple & secure messaging. Privacy that fits in your pocket.
Pricing:
- Open Source
#Communication #Group Chat & Notifications #Messaging 180 social mentions