Top 12 Open-Source Alternatives to Genesys Cloud

Product categories

CRM CRM Platforms Call Center Software Chat Cloud Contact Center Communication Enterprise Communication Enterprise Software Group Chat & Notifications Phone System VoIP Web And Application Servers

Summary

The top open-source alternatives to Genesys Cloud are CloudTalk, RingCentral, and Amazon Connect. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

CloudTalk Landing Page
1

CloudTalk

Work locally, grow globally
Pricing:
- Open Source
- Paid
- Free Trial
- $25.0 / Monthly
#Communication #Enterprise Communication #Call Center Software
RingCentral Landing Page
2

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Pricing:
- Open Source
- Freemium
- Free Trial
- $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
#Communication #VoIP #Cloud Contact Center 3 social mentions
Amazon Connect Landing Page
3

Amazon Connect

A self-service, cloud-based call center 📞
Pricing:
- Open Source
#Communication #Enterprise Communication #Cloud Business Telephony 8 social mentions
Drift Landing Page
4

Drift

A messaging app that helps you grow your business.
Pricing:
- Open Source
#Customer Support #Help Desk #CRM 1 social mentions
Asterisk Landing Page
5

Asterisk

An open source telephony switching and private branch exchange service for Linux.
Pricing:
- Open Source
#Communication #VoIP #Enterprise Communication 4 social mentions
Bitrix24 Landing Page
6

Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Pricing:
- Open Source
- Freemium
- Free Trial
- $69.0 / Monthly (6 users / 50 GB / CRM+)
#Project Management #Task Management #Communication
Twilio Landing Page
7

Twilio

Brings voice and messaging to your web and mobile applications.
Pricing:
- Open Source
#Communication #Cloud Communications #Customer Engagement
WebRTC Landing Page
8

WebRTC

WebRTC is a free, open project that enables web browsers with Real-Time Communications (RTC) capabilities via simple JavaScript APIs. The WebRTC components have been optimized to best serve this purpose.
Pricing:
- Open Source
#Video Conferencing #Group Chat & Notifications #Communication 45 social mentions
freepbx Landing Page
9

freepbx

FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).
Pricing:
- Open Source
#Communication #VoIP #Enterprise Communication
ejabberd Landing Page
10

ejabberd

ejabberd is a robust, massively scalable and extensible XMPP server.
Pricing:
- Open Source
#Group Chat & Notifications #Web And Application Servers #Communication 2 social mentions
sipXcom Landing Page
11

sipXcom

sipXcom open source unified communications software is the standard for enterprise voice solutions. Voice, chat, IVR, presence and more in one application.
Pricing:
- Open Source
#Communication #VoIP #Enterprise Communication
Prosody Landing Page
12

Prosody

Prosody is a modern flexible communications server for Jabber/XMPP written in Lua.
Pricing:
- Open Source
#Group Chat & Notifications #Communication #Chat 15 social mentions