I highly recommend Nodecraft ( https://nodecraft.com/ ) for hosting a Starbound server if you do not wish to host your own! The cheapest plan should be enough for 1-3 people. Source: over 2 years ago
The simplest solution is to use a online game hosting service. I used to use https://nodecraft.com which worked very well for us. There are others as well of course. Source: over 2 years ago
Also, you should be able to ask your server company to assist you with that. Have you tried? If they arent helpful or dont have a good way to communicate I would consider moving. You are not just paying for the resources but also for the support. I highly recommend NodeCraft for hosting these type of servers. Their support is quick and helpful and they give you a lot of tools to work with. Additionally, their... Source: almost 3 years ago
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