Integrated Customer Engagement
There are no reported issues during the last 24h.
Use the 'Report an Issue' button to report any issues you may have with the service.
Check out our list of ICE Chat alternatives.
Community feedback on ICE Chat's status
Do you have any problems with the service or want to share a tip?
ICE Chat Alternatives
When ICE Chat is down, try these alternatives
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Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size.
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Zendesk Support Suite is a tool that solves and emerges multiple tasks in one place.
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Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.
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Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
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Social Customer Support and Help Desk and Ticketing
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Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Related status pages
Preferred Patron status · Zendesk Support Suite status · Helpshift status · Intercom status · Zendesk Support status · Salesforce Service Cloud status ·Status Check FAQ
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Why our public status pages are better than others?
We rely on both automated checks and user reported issues.
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How often do you check if a service is down?
If there are reported issues or interest in a specific service, we might check as frequently as every minute. However, we may check less frequently for services with less interest or fewer reported issues. For example, once every hour.
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What is the best way to report an issue?
The easiest way to report an issue is to use the single-click light-yellow buttons at the top of this page. They represent the most common issues and are the fastest way to report an issue. Nevertheless, you can also use the 'Report an Issue' button or link at the top to report any issue you may have with the service. Also, you are more than welcome to use the comments box and discuss any tips, solutions or resolutions with the community.
SaaSHub's Down Detector checks the status of services automatically and regularly. However, we cannot promise 100% accuracy. That is why we depend on user reported issues as well. The ICE Chat status here can help you determine if there is a global outage and ICE Chat is down for everyone or if it is just you who is experiencing problems. Please report any issues to help others know the current status.