Software Alternatives & Reviews

ICE Chat VS Forum for G Suite

Compare ICE Chat VS Forum for G Suite and see what are their differences

ICE Chat logo ICE Chat

Integrated Customer Engagement

Forum for G Suite logo Forum for G Suite

Easily create custom forms for surveys and questionnaires. Get Google Forms as part of G Suite.
  • ICE Chat Landing page
    Landing page //
    2023-01-27

Integrated Customer Engagement (ICE) has Chat, Email, Custom application, and Quality Assurance, all integrated, and aims to allow users a convenient switch over for different functionalities. ICE has been designed to offer different solutions built upon a common platform while still being independently operational. ICE aims to ensure greater Customer Engagement. Also, users can deliver customer service with integrated AI-enabled Chatbot to scale support, sales, and marketing goals through analytics, integrations, auto-distribution of chats, and email integration for an omnichannel customer experience.

  • Forum for G Suite Landing page
    Landing page //
    2023-02-20

ICE Chat

$ Details
Free Trial $45.0 / Monthly (per user)
Platforms
iOS Android Windows Linux Mac OSX

ICE Chat features and specs

  • Canned Response: yes
  • Geo Targeting: Yes
  • Customizable Branding: Yes
  • Offline Form: Yes

Forum for G Suite features and specs

No features have been listed yet.

ICE Chat videos

ICE Demo

More videos:

Forum for G Suite videos

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Category Popularity

0-100% (relative to ICE Chat and Forum for G Suite)
Customer Support
100 100%
0% 0
Development
0 0%
100% 100
Help Desk
100 100%
0% 0
Work Collaboration
0 0%
100% 100

User comments

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What are some alternatives?

When comparing ICE Chat and Forum for G Suite, you can also consider the following products

Zendesk Support Suite - Zendesk Support Suite is a tool that solves and emerges multiple tasks in one place.

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Gmelius - Gmelius is the first collaboration platform designed for G Suite and your company's daily tools.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community