Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
There are no reported issues during the last 24h.
Use the 'Report an Issue' button to report any issues you may have with the service.
Check out our list of Freshdesk alternatives.
Community feedback on Freshdesk's status
Do you have any problems with the service or want to share a tip?
Latest user-reported problems
- 🇷🇺 A user from Russia reported Nothing is loading as a problem with Freshdesk about 3 months ago.
Freshdesk Alternatives
When Freshdesk is down, try these alternatives
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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Zendesk is a beautiful, lightweight help-desk solution.
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LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
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Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
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Help Scout is a simple, straightforward way to provide excellent support
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Industry's first context-aware Helpdesk Software
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Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
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The platform for exceptional customer service at scale.
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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Related status pages
BoldDesk status · Zendesk status · LiveAgent status · Intercom status · HelpScout status · Zoho Desk status · Salesforce Service Cloud status · Front status · BoldDesk status ·Status Check FAQ
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Why our public status pages are better than others?
We rely on both automated checks and user reported issues.
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How often do you check if a service is down?
If there are reported issues or interest in a specific service, we might check as frequently as every minute. However, we may check less frequently for services with less interest or fewer reported issues. For example, once every hour.
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What is the best way to report an issue?
The easiest way to report an issue is to use the single-click light-yellow buttons at the top of this page. They represent the most common issues and are the fastest way to report an issue. Nevertheless, you can also use the 'Report an Issue' button or link at the top to report any issue you may have with the service. Also, you are more than welcome to use the comments box and discuss any tips, solutions or resolutions with the community.
SaaSHub's Down Detector checks the status of services automatically and regularly. However, we cannot promise 100% accuracy. That is why we depend on user reported issues as well. The Freshdesk status here can help you determine if there is a global outage and Freshdesk is down for everyone or if it is just you who is experiencing problems. Please report any issues to help others know the current status.