Ellie is an omni-channel, multi-lingual smart business assistant with speech recognition for automating business tasks integrating with backend systems. With the power of AI where you can converse using the speech and make Ellie respond to your customers by assisting them with their queries. The possible use cases can be L1 level support, Ticket / complaint / order status / booking appointments / FAQs/ Product finder / Queries / registrations / dynamic forms / surveys / feedback. Ellie can be made available in many customer touchpoints like Web / Mobile / Facebook / Telephone and consumer voice devices like Google Assistant / Alexa and Siri.