EcholoN Review

EcholoN is a holistic service management solution that leaves nothing to be desired. It is easy to use, flexible in its parameterization, and applicable for simple but also complex solutions in the business process. A helpdesk and ticket system that is second to none. Developed by experienced people who know what to do in the general area of service management and how to offer their customers optimal help. Processes can be mapped down to the smallest detail. Whether manual or automated support for the customer, whether for a small/medium or large company, the possible structures can be mapped. In addition to the structural processes, the knowledge database is a crucial module for providing real-time assistance to the customer. Through the complete documentation in the overall scenario of a service case, one is protected against undesired side effects. Especially nowadays, a service management tool like the market leader EcholoN is a vital instrument to stand out from the competition and to provide the customer with a powerful yet easy-to-use solution! It is hard to imagine ever having to work without this system again. Working with this system as a whole simplifies the daily routine!