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Zoom VS Segment

Compare Zoom VS Segment and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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Zoom logo Zoom

Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Segment logo Segment

We make customer data simple.
  • Zoom Zoom AI Companion
    Zoom AI Companion //
    2024-02-05
  • Zoom Zoom Team Chat
    Zoom Team Chat //
    2024-02-05
  • Zoom Zoom Meetings Persistent Team Chat
    Zoom Meetings Persistent Team Chat //
    2024-02-05
  • Zoom Zoom Clips
    Zoom Clips //
    2024-02-05
  • Zoom Zoom Phone
    Zoom Phone //
    2024-02-05
  • Zoom Zoom Mail - Email Compose with Zoom AI Companion
    Zoom Mail - Email Compose with Zoom AI Companion //
    2024-02-05
  • Zoom Zoom Contact Center
    Zoom Contact Center //
    2024-02-05
  • Zoom Zoom Platform Analytics
    Zoom Platform Analytics //
    2024-02-05
  • Zoom Zoom Whiteboard
    Zoom Whiteboard //
    2024-02-05
  • Zoom Zoom Events
    Zoom Events //
    2024-02-05
  • Zoom Zoom Rooms - Intelligent Director
    Zoom Rooms - Intelligent Director //
    2024-02-05

Equip your team with the communication and collaboration tools they crave including team chat, video conferencing, phone, email, and calendar all in one platform.

Share, connect, and engage with teammates no matter where you’re located with the tools you need like docs, notes, whiteboards, and video clips.

Make teamwork more meaningful across hybrid teams with modern collaboration solutions designed for teams like yours like meeting room systems, digital signage, and employee communications.

  • Segment Landing page
    Landing page //
    2023-10-08

Zoom

Website
zoom.com
Pricing URL
Official Zoom Pricing
$ Details
freemium $15.99 / Monthly (Pro - Great for Small Teams)
Platforms
Mobile Desktop
Release Date
2011 June
Edit details

Segment

Website
segment.com
Pricing URL
Official Segment Pricing
$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Calvin French-Owen
Employees
500 - 999
Edit details

Zoom features and specs

  • Ease of Use
    Zoom provides a user-friendly interface, making it accessible for users of all technical skill levels.
  • High-Quality Video and Audio
    Zoom offers high-definition video and clear audio quality even in large group meetings, ensuring effective communication.
  • Cross-Platform Support
    Zoom is available on multiple platforms, including Windows, macOS, Linux, iOS, and Android, allowing users to join meetings from any device.
  • Large Meeting Capacity
    Zoom supports large group meetings with up to 1,000 video participants and 10,000 viewers, making it suitable for webinars and large conferences.
  • Screen Sharing and Collaboration
    Participants can share their screens, annotate, and use collaborative tools like whiteboards, facilitating productive meetings and collaboration.
  • Integration with Other Tools
    Zoom integrates with various business productivity tools such as Slack, Microsoft Teams, and Google Calendar, enhancing workflow efficiency.

Segment features and specs

  • Data Integration
    Segment allows you to integrate data from multiple sources such as websites, mobile apps, servers, cloud services, etc., enabling a comprehensive data ecosystem.
  • Ease of Use
    Segment provides a user-friendly interface and documentation, making it easy for technical and non-technical users to set up and manage data pipelines.
  • Real-time Data
    Segment offers real-time data processing, ensuring that your analytics and other data-driven operations are as up-to-date as possible.
  • Scalability
    Segment is designed to scale with your business needs, accommodating increasing data volumes and new data sources without extensive reconfiguration.
  • Security and Compliance
    Segment provides robust security features and compliance with regulations like GDPR and CCPA, ensuring your data is protected and handled responsibly.
  • Extensive Integrations
    Segment supports a wide range of integrations with popular tools and platforms like Google Analytics, Facebook Ads, AWS, and more, making it versatile for different business needs.

Possible disadvantages of Segment

  • Cost
    Segment can be expensive, particularly for small businesses or startups, as its pricing scales with the volume of data and number of integrations.
  • Complexity in Advanced Use
    For more advanced functionalities, there may be a steep learning curve. Advanced configurations and custom integrations can be complex to implement and manage.
  • Dependency on Third-party Integrations
    Segment's functionality relies heavily on third-party integrations. If any of these integrations face issues, it can disrupt your data flow.
  • Setup Time
    Initial setup and configuration of Segment can be time-consuming, particularly for businesses with complex data pipelines and numerous data sources.
  • Limited Customization
    While Segment offers a wide range of integrations, the ability to customize these integrations may be limited compared to building custom solutions in-house.

Analysis of Zoom

Overall verdict

  • Overall, Zoom is considered a good platform for virtual meetings, webinars, and remote collaborations. It effectively balances accessibility and functionality, making it suitable for various types of users and industries.

Why this product is good

  • Zoom has become a popular choice for video conferencing due to its user-friendly interface, reliable performance, and versatile features. It supports a large number of participants, offers strong video and audio quality, and includes useful tools such as screen sharing, recording, and breakout rooms. Additionally, it has continued to improve its security measures, addressing concerns that were raised in the early stages of its popularity.

Recommended for

  • Businesses looking for a reliable tool for virtual meetings and webinars.
  • Educational institutions needing an online platform for classes and lectures.
  • Remote teams requiring consistent communication and collaboration tools.
  • Individuals seeking an easy-to-use solution for connecting with friends and family.

Analysis of Segment

Overall verdict

  • Yes, Segment is considered a good tool for businesses looking to unify their customer data across various platforms.

Why this product is good

  • Data Aggregation: Segment efficiently aggregates customer data from multiple sources, providing a unified view for businesses.
  • Integrations: It offers seamless integration with hundreds of different marketing, analytics, and data warehouse tools.
  • Ease of Use: Segment is known for its user-friendly interface and robust documentation, making it accessible even for non-technical users.
  • Scalability: Whether you're a startup or an enterprise, Segment is designed to handle data at scale.

Recommended for

  • Businesses looking to unify customer data across various platforms
  • Companies needing a central hub for analytics tools
  • Marketing teams wanting better data insights
  • Developers needing an efficient way to manage customer data tracking

Zoom videos

+ Add

More than Zoom

More videos:

  • Review - Zoom Review: is This a Cheaper Webinar Software Alternative?
  • Review - A Review of Zoom.us for Teaching Online Lessons
  • Tutorial - How To Use Zoom (plus Breakout Groups) -- Favorite Video Conferencing Platform

Segment videos

+ Add

What is Segment? How to Implement and Use It.

More videos:

  • Review - What's In My Bag: Chrome Industries MXD Segment

Category Popularity

0-100% (relative to Zoom and Segment)

Zoom

Segment

Communication
100 100%
Communication
0% 0
Analytics
0 0%
Analytics
100% 100
Video Conferencing
100 100%
Video Conferencing
0% 0
Web Analytics
0 0%
Web Analytics
100% 100

User comments

Share your experience with using Zoom and Segment. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoom and Segment

Zoom Reviews

  1. EllaSvensson
    · Marketing Manager at Freelancer ·
    A Reliable Solution for Smooth Virtual Meetings

    Zoom is an incredibly reliable platform for virtual meetings, offering clear video and audio quality even with large groups. Its features like screen sharing, breakout rooms, and webinars make it versatile for both small team discussions and larger presentations. While the platform is easy to use, the participant management and chat features could use some improvement. Overall, Zoom remains a go-to solution for seamless remote collaboration.

    🏁 Competitors: Google Meet
  2. Tanvi Acharya.

    Zoom is a video conferencing app that simplifies online meetings, allowing users to connect seamlessly through video, audio, and chat features. It offers a user-friendly interface, reliable performance, and various functionalities like screen sharing, breakout rooms, and recording options. However, occasional connectivity issues or fatigue from long meetings may be encountered. Overall, Zoom serves as a versatile tool for virtual collaboration and communication.

  3. Sundus Shahid
    An incredible platform to conduct meetings

    User friendly interface and a good platform to arrange professional meetings

    👍 Pros:    Easy user interface
Top 12 Online Collaboration Tools for Smart Working
Zoom is a virtual collaboration tool that enhances team efficiency by offering various features to suit different sizes and needs of teams, such as video and audio calls, screen sharing, recording, and fun virtual backgrounds. The user-friendly interface makes it simple to get started.
Source: niftypm.com
Top 10 Webex alternatives in 2024
Zoom is one of the most sought-after platforms for video conferencing, webinars, live chat, audio conferencing, and business meetings. It can be accessed through desktop or mobile applications.
Source: www.rocket.chat
Webex Alternatives: 10 Best Tools for Interactive Webinars (2024)
My experience with Zoom has been transformative, primarily due to its vast array of third-party integrations. Whether syncing with my calendar, leveraging CRM tools, or integrating with educational platforms, Zoom’s ecosystem enhances my webinars’ efficiency and reach.
Source: webinarninja.com
The 8 best Webex alternatives (2024)
Zoom is a U.S. based meeting software that also offers the webinar add-on Zoom Webinar. Zoom Video Communications was founded in 2011. Typically, you download Zoom software on your computer and can then host and attend webinars.
Source: univid.io
The 7 best Zoom alternatives in 2024
GoTo Meeting offers a lot of the same video conferencing features as Zoom, like chat, Q&A, an AI meeting assistant, and security controls. But when you compare apples to apples, Zoom outperforms GoTo Meeting in every category. Because of that, it wouldn't have made this list except for one key feature: cloud storage.
Source: zapier.com

Segment Reviews

7 best Mixpanel alternatives to understand your users
This makes Segment particularly useful for companies with complex data ecosystems, or those who need a unified data platform for a consistent customer view across different departments. If you're more about strong data unification rather than detailed behavioral analysis, Segment might be a good tool alternative to Mixpanel.
Source: www.hotjar.com
Top 10 Fivetran Alternatives - Listing the best ETL tools
Acquired by Twilio in 2020, Segment is a Customer Data Platform (CDP) that offers real-time data connectivity and efficient data. Segment's core focus is gathering customer data through event tracking. It has unique features that allow you to segment your customers, and create personas and audiences for better targeting.
Source: weld.app
Top ETL Tools For 2021...And The Case For Saying "No" To ETL
Segment’s API has native library sources for every language, and helps record customer data from sources such as websites, mobile, apps or servers. It helps optimize analytics by piping raw customer data into data warehouses for further exploration and advanced analysis.
Source: blog.panoply.io

Social recommendations and mentions

Based on our record, Zoom should be more popular than Segment. It has been mentiond 196 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoom mentions (196)

View more

Segment mentions (45)

  • The Definitive Guide to Braze API
    Twilio Segment: Specializes in customer data collection with a more neutral stance toward destination platforms. Its API allows flexible data routing across your tech stack without being tied to specific engagement channels. - Source: dev.to / about 2 months ago
  • API Analytics: A Strategic Toolkit for Optimization
    To collect these metrics effectively, you'll need specialized tools like Google Analytics, Mixpanel, Segment, or Amplitude. - Source: dev.to / 2 months ago
  • Unlocking API Potential: Behavioral Analytics for Enhanced User Experience
    Segment for event collection and routing. - Source: dev.to / 3 months ago
  • My 2024 Good Links List
    Segment – Customer data platform for tracking and analytics. - Source: dev.to / 6 months ago
  • Networking cant be easier than this
    And importantly the user data: like the signup, login events, message events back and forth between the user and AI, page visits etc are tracked with the help of Twilio segment. - Source: dev.to / 12 months ago
View more

What are some alternatives?

When comparing Zoom and Segment, you can also consider the following products

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.

Matomo - Matomo is an open-source web analytics platform

WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

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