Software Alternatives & Reviews

Genesys Cloud VS Ooma Office

Compare Genesys Cloud VS Ooma Office and see what are their differences

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ooma Office logo Ooma Office

VoIP-based business phone system solution for small firms
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Ooma Office Landing page
    Landing page //
    2023-10-18

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Ooma Office videos

Ooma Office Phone Service Review (Is it worth it?)

More videos:

  • Review - Ooma Office Review: Ooma for Home Office
  • Review - Ooma Office Review: Not a bad solution but very basic

Category Popularity

0-100% (relative to Genesys Cloud and Ooma Office)
Communication
80 80%
20% 20
Customer Support
100 100%
0% 0
VoIP
0 0%
100% 100
Enterprise Communication
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Ooma Office

Genesys Cloud Reviews

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Ooma Office Reviews

Top successful VoIP business phone system providers in the market
Ooma Office is a VoIP business phone system that is built specifically for the enterprises. It has a wide range of suite phone office features which includes the virtual receptionist, virtual fax, call park, ring groups, call transfer, intercom, voicemail and much more. There are lots of mobility features too like the SMS messaging, call forwarding system, option to manage...
Source: talkroute.com

What are some alternatives?

When comparing Genesys Cloud and Ooma Office, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Broadvoice - Cloud PBX solution for SMBs