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Genesys Cloud VS Broadvoice

Compare Genesys Cloud VS Broadvoice and see what are their differences

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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Broadvoice logo Broadvoice

Cloud PBX solution for SMBs
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Broadvoice Landing page
    Landing page //
    2023-05-22

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Genesys Cloud

Website
genesys.com
Pricing URL
-
Platforms
-
Release Date
-
Edit details

Broadvoice

Website
broadvoice.com
Pricing URL
Official Broadvoice Pricing
Platforms
Android iOS Web Cloud Safari
Release Date
1997 April
Edit details

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Broadvoice videos

+ Add

Engineer Review with Broadvoice

More videos:

  • Review - What is Broadvoice VOIP?
  • Review - Engineer Review with Broadvoice

Category Popularity

0-100% (relative to Genesys Cloud and Broadvoice)

Genesys Cloud

Broadvoice

Communication
81 81%
Communication
19% 19
Customer Support
100 100%
Customer Support
0% 0
Online Services
0 0%
Online Services
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

Share your experience with using Genesys Cloud and Broadvoice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Broadvoice

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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Broadvoice Reviews

Top successful VoIP business phone system providers in the market
BroadVoice is a cloud-based VoIP business phone system that caters to the client as well as the inter-company collaboration communications. Their technology auto-updates, so that you don’t have to purchase a new phone system to keep up on the latest technology part.
Source: talkroute.com

What are some alternatives?

When comparing Genesys Cloud and Broadvoice, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ooma Office - VoIP-based business phone system solution for small firms

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

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