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Zoho Voice VS Twilio

Compare Zoho Voice VS Twilio and see what are their differences

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  4. » Alternatives

Zoho Voice logo Zoho Voice

Zoho Voice is a cloud-based contact center solution that helps you with wider and deeper call scaling options. You can now secure and streamline your call traffic and get real-time data analytics to manage the effectiveness of your workforce.

Twilio logo Twilio

Brings voice and messaging to your web and mobile applications.
  • Zoho Voice Landing page
    Landing page //
    2023-08-25

Zoho Voice provides you with inbound/outbound call options for 100+ countries. With its advanced feature set and in-house infrastructure it has the capacity to cater to businesses of any size be it SMBs or large contact centers. It adds more power to your team with multi-channel support, that includes SMS and Instant Messages(upcoming). It helps you set up queues for inbound calls with multiple call distribution strategies, configure multilevel IVRs, and set up default handlers to manage calls outside operating hours. It also aids your team in managing your live calls with options like transferring, barging, monitoring, recording, and others, with a multifunctional dial-pad called ZDialer. Our robust Power Dialer feature helps you run your call campaigns to a defined set of contacts from your CRM. Get granular insights on agent-wise performance with our all-in-one live dashboard.

Zoho Voice is available on Mobile, web, Desktop, and also as a browser extension.

  • Twilio Landing page
    Landing page //
    2023-09-18

Zoho Voice features and specs

  • Local Toll-Free Numbers: Yes
  • Personal Numbers: Yes
  • Two-Way SMS: Yes
  • IVR: Yes
  • Call Queues: Yes
  • Queue Performance: Yes
  • Live-Call Status: Yes
  • Power Dialer: Yes
  • Call Recording: Yes
  • Call Transfer: Yes
  • Voice mail: Yes
  • Call logs & reports: Yes
  • Agent to agent calling: Yes
  • Voice Selection: Yes

Twilio features and specs

No features have been listed yet.

Zoho Voice videos

No Zoho Voice videos yet. You could help us improve this page by suggesting one.

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Twilio videos

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TWILIO REVIEW

More videos:

  • Review - What is Twilio?
  • Review - *SMS Marketing* *Text Message Marketing Software* *Twilio* "Reviews"
  • Review - What Is Twilio? SMS and Voice API's explained
  • Review - Twilio Review: Great product for the tech savvy

Category Popularity

0-100% (relative to Zoho Voice and Twilio)

Zoho Voice

Twilio

VoIP
100 100%
VoIP
0% 0
Communication
0 0%
Communication
100% 100
Call Center Solution
100 100%
Call Center Solution
0% 0
Messaging
0 0%
Messaging
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Voice and Twilio

Zoho Voice Reviews

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Twilio Reviews

Textverified Alternatives – Nonvoipusapp.com & 6 more
Twilio is a widely recognized cloud communications platform that provides a suite of APIs for developers to integrate various communication functionalities into their applications. Among its offerings, Twilio also provides SMS and phone number verification services, making it a robust alternative to Textverified.com. With Twilio, developers can easily implement two-factor...
Source: nonvoipusapp.com
Top 18 Twilio Alternatives: WhatsApp Business Solution Providers
You’d have most definitely come across Twilio in your search for a WhatsApp Business solution provider. But is that the best solution for you? Read on to find out!
Source: novochat.co
15 Best Twilio Alternatives 2022
CometChat’s great advantage over Twilio is that even though it features similar and basic features just like Twilio, these tools are full of advanced features such as read receipts and media sharing and can even be combined with extensions that provide a much higher efficiency rate.
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
While it can’t do everything for a service, it can assist significantly reduce the effort and time business invest in outreach. And with a lot of similar yet different tools that can assist you automate a few of the most time-consuming things you provide for your marketing, the choice can be difficult. Nevertheless, down below, you can find the 15 finest Twilio alternatives...
Source: www.techolac.com
The 36 Best Marketing Automation Tools to Use in 2020
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls and send and receive text messages. This is a developer’s platform, so you’re not going to be using Twilio if you’re a marketer or a non-developer.
Source: encharge.io

What are some alternatives?

When comparing Zoho Voice and Twilio, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

CallHippo - Easy to use Phone System with World-Class Support

Plivo - Plivo simplifies your customer engagement.

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