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Zoho Survey VS ServiceNow

Compare Zoho Survey VS ServiceNow and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Zoho Survey logo Zoho Survey

Capture feedback and turn it into actionable insight.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Zoho Survey Landing page
    Landing page //
    2023-08-29

Zoho Survey is an online survey tool used to collect feedback and conduct market research. We make sure we have everything you need to easily create surveys, gather opinions, analyze data, and make smarter decisions.

  • ServiceNow Landing page
    Landing page //
    2022-07-12

Zoho Survey

Website
zoho.com
Pricing URL
Official Zoho Survey Pricing
$ Details
freemium $29.0 / Monthly
Platforms
Browser iOS Web Android
Release Date
2013 May
Edit details

ServiceNow

Website
servicenow.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Zoho Survey videos

+ Add

Zoho Survey in 5 minutes

More videos:

  • Review - Zoho Survey Quick Overview
  • Review - What is Zoho Survey? | SuccessFULL Solutions

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Zoho Survey and ServiceNow)

Zoho Survey

ServiceNow

Surveys
100 100%
Surveys
0% 0
Help Desk
0 0%
Help Desk
100% 100
Form Builder
100 100%
Form Builder
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Zoho Survey and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Survey and ServiceNow

Zoho Survey Reviews

15 Best SurveyMonkey Alternatives in 2022
Zoho Survey is one of the services Zoho offers among its other tools. It offers surveys for multiple purposes like customer satisfaction, education, human resources, marketing, market research, employee satisfaction, and more.
Source: qualaroo.com
Best Poll Apps to Look for in 2021 | Create a Poll in Seconds!
Now, you don’t have to worry about drafting questions either. Zoho Survey offers a ready-to-use question template that can be even edited if you choose to. Customize your online polls. Give it a fabulous look by selecting appropriate themes and leveraging branding provisions like custom logos and colors.
Source: surveysparrow.com
7 Great Survey Software Alternatives to SurveyMonkey
Zoho offers real-time reporting and analytics features so you can glean insights from your results. The software integrates with Zoho Sheet and Google Sheets as well to help you spot the trends and share the reports with colleagues or clients. Zoho Survey also integrates with collaboration tools such as MailChimp, Zoho CRM, and SalesIQ.
Source: blog.capterra.com

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Survey mentions (0)

We have not tracked any mentions of Zoho Survey yet. Tracking of Zoho Survey recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Zoho Survey and ServiceNow, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Qualtrics Core XM - From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Forms - Simple web forms from Google.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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